Why Data Quality Decides Copilot ROI in Dynamics 365

May 14, 2026 | Co-pilot

AI is now firmly part of the business applications conversation. For UK organisations using Microsoft Dynamics 365, the question is no longer only whether Copilot can help sales, service, finance, or operations teams work faster. The better question is whether the...

AI Agents in Dynamics 365: Your New AI-Powered Teammates

Sep 18, 2025 | AI, Co-pilot, Dynamics 365

The business landscape is shifting faster than ever, and the companies that thrive are those that embrace intelligent automation. Microsoft’s latest innovation—AI agents in Dynamics 365—isn’t just another technology update. These autonomous digital...

AI and Automation in Power Apps: Transforming Business App Development

May 15, 2025 | Co-pilot, Power Apps

Automation in Power Apps is revolutionising how businesses build and manage custom applications by embedding advanced intelligent capabilities.  The 2025 release wave 1 brings a new era of AI-first, low-code development that empowers users-from business makers to pro...

Power BI Copilot: The Hidden Impact of Column Sorting on AI-Generated Visualisations

Jan 27, 2025 | Co-pilot

When working with Power BI’s new Copilot feature, you might notice something unexpected: your AI-generated visualisations aren’t always displaying data in the order you want. This is particularly important when dealing with time-based data like fiscal...

What’s there for D365 Customer Service in Wave 2?

Aug 22, 2024 | Co-pilot, Dynamics 365

Microsoft Release Wave 2 updates for D365 Customer Service are packed with features that promise to revolutionise operations. The comprehensive update introduces a suite of innovative features designed to revolutionise service operations and elevate the capabilities...

PSA Reporting Tools: Transforming Data into Actionable Insights with Streamlined Analytics

Feb 22, 2024 | Co-pilot, CRM, Dynamics 365

Is your business data gathering dust in digital corners? Fear not! We’re about to embark on a journey that transforms that data into a sparkling compass, guiding your every strategic move. The journey from data collection to leveraging meaningful analytics has...