Microsoft Power Platform
Power Virtual Agents
Customizable chatbots to improve customer service
Transformative Influence of Power Platform on Your Business
Power Virtual Agents is a Microsoft Power Platform service that allows individuals and organizations to easily create chatbots and conversational AI agents without extensive coding or AI expertise. It is designed to empower users to build, train and deploy chatbots to automate customer support, answer common questions and streamline various business processes.
Power Virtual Agents is part of the Microsoft Power Platform, which includes Power Automate, Power Apps and Power BI.
Key Benefits Include
AI Powered Insights
AI and data-driven insights to
monitor the performance of
Seamless experience across
channels by connecting to a
multitude of tech-based platforms.
Efficient Client Services
Minimise the need for exploring,
and expanding customer service
tools and teams.
Center of Excellence (CoE)
Dedicated pool of highly skilled consultants that have experience building solutions around D365
Subject matter experts that help with technical consulting to create process roadmaps
Fast tracking project planning to focus on process distribution across onsite and offshore to deliver maximum ROI
Development services that are tailored to meet specific business needs and requirements
Facilitate migrations to on-demand infrastructure services like AWS, Azure
Streamline and improve efficiency with an SLA-driven focus to support, maintain and improve application
Other Microsoft Power Platform
Microsoft Dynamics 365 (D365) is a suite of cloud-based business applications developed by Microsoft. It encompasses a wide rage of applications that cater to various aspects of business operations, from customer relationship management (CRM) and enterprise resource planning (ERP) to marketing, finance, human resources and more.
D365 provides a comprehensive suite of business applications that helps organizations customize their business processes to streamline their operations, improve efficiency and drive growth. These applications offer integration with Microsoft ecosystem leverages AI and analytics and proves scalability and flexibility in a cloud-based environment.