AI-Powered Customer Service Case Management in Dynamics 365
The landscape of customer service case management has fundamentally shifted. Today's customers expect instant, personalised, and accurate support across multiple channels, whilst businesses demand operational efficiency and measurable ROI. AI-powered customer service...
Power BI Migration for Strategic Business Intelligence in 2025
In today's lightning-fast digital world, data isn't just information, it's your our most powerful business asset. And as we’re approaching 2025, businesses face a critical choice: evolve with data or get left behind. Microsoft Power BI is your gateway to...
Microsoft Power BI: 10 Years of Impeccable Digital Transformation and Upcoming Pricing Changes
As we approach 2025, Microsoft is marking a significant milestone in its Microsoft Power BI journey, reflecting on a transformative decade of business intelligence and analytics while announcing a strategic pricing adjustment that underscores the platform's growing...
Dynamics 365 Customisation and Configuration Best Practices
Whenever we talk about Dynamics 365 customisation, we're usually referring to making specific tweaks and adjustments to tailor the CRM to a company's unique needs. This might involve writing some custom code or using tools to build additional features. On the other...
Developing Python Flask APIs with Celery and RabbitMQ – A Complete How-to Guide
Introduction In today’s tech driven world, building scalable and efficient web applications is a top priority for developers and businesses alike. Python, with its versatility and power, has gained immense popularity in multiple fields of development, including the...
Top 8 Microsoft Dynamics 365 Customisations that are Beyond Basics
Imagine Microsoft Dynamics 365 as a high-performance sports car—powerful yet missing that personalised touch. However, just like customising a sports car to match your driving style, you can do Dynamics 365 customisation with tailor-made features that align precisely...
Backup and Restore of Docker Volumes: A Step-by-Step Guide
As more and more developers turn to Docker to streamline their development processes, it becomes increasingly important to understand how to take backup and restore a volume in Docker. In this article, we'll explore the pain areas around volume backup and restoration,...
App Clips! How Can App Clips Help Your Business Acquire More Customers
Twelve years ago Apple revolutionised the industry with the launch of App Store, and nine years ago Apple came up with a phrase, “There’s an application for that!”. In June 2020 at WWDC, the phrase saw itself getting tweaked: “There’s an App Clip for that“.It is the...
Osmosys locks-in their campus selects during the lockdown
As we complete 2 months of lockdown due to the Covid-19 pandemic, organizations are still adjusting to the “new normal” – work from home, managing teams via online meetings and messaging. It is now inevitable for organizations to alter their business models and...
Osmosys at the forefront of adapting to the “new normal”
On a sunny Monday afternoon in early Feb 2020, my boss and I were having a casual chat on ‘work-life balance’ and we instantly decided that it was time for a ‘break”. We quickly nailed-down on Goa as the best place to go on a quick vacation and enjoy the sandy...
Backup and Restore of Docker Volumes: A Step-by-Step Guide
As more and more developers turn to Docker to streamline their development processes, it becomes increasingly important to understand how to take backup and restore a volume in Docker. In this article, we'll explore the pain areas around volume backup and restoration,...
App Clips! How Can App Clips Help Your Business Acquire More Customers
Twelve years ago Apple revolutionised the industry with the launch of App Store, and nine years ago Apple came up with a phrase, “There’s an application for that!”. In June 2020 at WWDC, the phrase saw itself getting tweaked: “There’s an App Clip for that“.It is the...
Osmosys locks-in their campus selects during the lockdown
As we complete 2 months of lockdown due to the Covid-19 pandemic, organizations are still adjusting to the “new normal” – work from home, managing teams via online meetings and messaging. It is now inevitable for organizations to alter their business models and...
Osmosys at the forefront of adapting to the “new normal”
On a sunny Monday afternoon in early Feb 2020, my boss and I were having a casual chat on ‘work-life balance’ and we instantly decided that it was time for a ‘break”. We quickly nailed-down on Goa as the best place to go on a quick vacation and enjoy the sandy...
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