Microsoft Business Central: Complete Guide to User Profiles and Permissions
The tech landscape is revolutionising every day and today Microsoft Business Central isn't just about user management – it's about efficiency and productivity. It offers powerful ways to control what users see and what they can do, ensuring everyone has exactly what...
Boost Efficiency: Harnessing the Power of Dynamics 365 Customer Service Forecasting
Microsoft Dynamics 365 Customer Service enhances customer engagement through intelligent forecasting. This CRM solution streamlines resource allocation, helping businesses deliver exceptional service for organisational success. The Importance of Customer Service...
Osmosys Microsoft Dynamics 365 Case Study: Revolutionising an E-commerce Giant
Today, most e-commerce companies face unprecedented challenges in managing their technological infrastructure. This Microsoft Dynamics 365 case study by Osmosys examines how a major player in the B2C retail market successfully navigated a complex digital...
AI in Marketing: How Modern CRM is Revolutionising Customer Engagement
The CRM industry has completely changed because of AI in marketing, which has helped businesses improve customer journeys, maximise content distribution, and more effectively target customers. The rapid advancement of technology, particularly in the areas of machine...
The Power-Packed Guide to AI-Enabled Customer Segmentation with Dynamics 365
Customer segmentation is the process of grouping customers into specific subsets based on common characteristics such as demographics, interests, needs, or behaviors. The goal is to target each segment effectively and optimize the customer experience. With the rise of...
Personalising Customer Engagement in 2024: How AI in CRM is Introducing and Shaping the Future
Sarah, a small business owner, recently stepped into the world of AI-powered CRM. Initially overwhelmed by the complexity, she soon found herself surprised by the transformation it brought to her customer interactions. Today, CRM systems are pivotal in nurturing...
The Genius CRM
Putting Student Data at your Fingertips
There’s No Place Like Home
How we Enabled Corporate Housing Providers in the US
Why Should You Customise Your CRM – Now!
Bringing in new customers while keeping your existing ones attentive is essential for sustained business success and growth. Securing a prominent market share and marketing great products or services is only half the battle. A lot of companies use Customer...
Empower your sales team by combining Microsoft Dynamics CRM with Microsoft Teams
Microsoft Dynamics CRM has helped many of us to transform the way we work, while selling smarter to our customers. It’s helped to streamline the entire sales process, driving a higher number of qualified leads and opportunities thanks to it having the potential to...
The Genius CRM
Putting Student Data at your Fingertips
There’s No Place Like Home
How we Enabled Corporate Housing Providers in the US
Why Should You Customise Your CRM – Now!
Bringing in new customers while keeping your existing ones attentive is essential for sustained business success and growth. Securing a prominent market share and marketing great products or services is only half the battle. A lot of companies use Customer...
Empower your sales team by combining Microsoft Dynamics CRM with Microsoft Teams
Microsoft Dynamics CRM has helped many of us to transform the way we work, while selling smarter to our customers. It’s helped to streamline the entire sales process, driving a higher number of qualified leads and opportunities thanks to it having the potential to...
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