6 Ways How AI is Unlocking Powerful Customer Insights

Dec 19, 2023 | AI in CRM

Do you know who your customers are? Do you know what compels customers to buy your goods or use your services? Do you know how many customers are unhappy and looking at competitors or alternatives? In what way are you going to keep them? Customer insight is essential...

The Great Evolution of Customer Relationship Management: Integration of AI

Dec 5, 2023 | AI in CRM

Tracing the evolution of CRM is like watching a seed grow into a tree, with AI being the sunlight spurring its rapid growth.  Remember when Customer Relationship Management (CRM) systems were merely digital rolodexes, holding client information without deeper...

Unlocking Superior Marketing ROI with Microsoft Dynamics 365 Marketing

Oct 30, 2023 | Dynamics 365

Marketing isn’t just about intuition anymore. It’s about insights. It’s about looking at the vast sea of data, diving into it, exploring it, and drawing meaningful, actionable conclusions. In this regard, Microsoft embodies a philosophy – “unlike...

Maximise Your Business Goals With Microsoft Dynamics 365 Sales

Oct 18, 2023 | CRM, Dynamics 365

In today’s business landscape, optimising sales strategies is paramount. And having a cutting-edge CRM tool is equally significant. In this regard, Microsoft Dynamics 365 Sales represents the nexus of advanced technology and modern business processes. To...

Diving Deep into the World of CRM: Microsoft Dynamics 365 Overview

Oct 9, 2023 | Dynamics 365

In an era where efficiency and value are highly essential, businesses seek ways to deliver more in less time. Imagine Dynamics 365, a platform where modular, prebuilt applications seamlessly integrate, allowing your teams to quickly augment solutions and accelerate...