Dynamics 365 Ticketing System: A Quick Guide for Customer Service
Today, delivering exceptional customer service isn't just an option – it's a necessity. Microsoft Dynamics 365's ticketing system stands out as a powerful solution that can revolutionise how you handle customer support. Let’s unfold how to leverage this robust...
Upgrade Efficiently from Dynamics NAV to Dynamics 365 Business Central: A Complete Guide
Dynamics 365 Business Central is the current evolution of NAV, designed to meet the needs of modern businesses. It offers cloud-based flexibility, improved security, and many new features that could boost your operations significantly. Navigating the Journey from NAV...
Integrate D365 Sales Easily with an ERP using Custom Connectors
Today, most businesses struggle with data silos, where valuable information is trapped in different systems. Perhaps, that’s why connecting your D365 Sales data with your ERP is crucial for success. You can unlock insights and streamline your operations by...
The Power-Packed Guide to AI-Enabled Customer Segmentation with Dynamics 365
Customer segmentation is the process of grouping customers into specific subsets based on common characteristics such as demographics, interests, needs, or behaviors. The goal is to target each segment effectively and optimize the customer experience. With the rise of...
Personalising Customer Engagement in 2024: How AI in CRM is Introducing and Shaping the Future
Sarah, a small business owner, recently stepped into the world of AI-powered CRM. Initially overwhelmed by the complexity, she soon found herself surprised by the transformation it brought to her customer interactions. Today, CRM systems are pivotal in nurturing...
6 Ways How AI is Unlocking Powerful Customer Insights
Do you know who your customers are? Do you know what compels customers to buy your goods or use your services? Do you know how many customers are unhappy and looking at competitors or alternatives? In what way are you going to keep them? Customer insight is essential...
The Genius CRM
Putting Student Data at your Fingertips
There’s No Place Like Home
How we Enabled Corporate Housing Providers in the US
Why Should You Customise Your CRM – Now!
Bringing in new customers while keeping your existing ones attentive is essential for sustained business success and growth. Securing a prominent market share and marketing great products or services is only half the battle. A lot of companies use Customer...
Empower your sales team by combining Microsoft Dynamics CRM with Microsoft Teams
Microsoft Dynamics CRM has helped many of us to transform the way we work, while selling smarter to our customers. It’s helped to streamline the entire sales process, driving a higher number of qualified leads and opportunities thanks to it having the potential to...
The Genius CRM
Putting Student Data at your Fingertips
There’s No Place Like Home
How we Enabled Corporate Housing Providers in the US
Why Should You Customise Your CRM – Now!
Bringing in new customers while keeping your existing ones attentive is essential for sustained business success and growth. Securing a prominent market share and marketing great products or services is only half the battle. A lot of companies use Customer...
Empower your sales team by combining Microsoft Dynamics CRM with Microsoft Teams
Microsoft Dynamics CRM has helped many of us to transform the way we work, while selling smarter to our customers. It’s helped to streamline the entire sales process, driving a higher number of qualified leads and opportunities thanks to it having the potential to...
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