Dataverse vs SQL Server vs OneLake: Where Should Your Data Live in 2026?
For many UK organisations, the data conversation has changed. It is no longer just about replacing legacy systems or connecting dashboards. It is now tied to AI readiness, reporting quality, governance, and how quickly teams can move from operational data to usable...
Omnichannel and Conversational AI to Meet Customers Where They Are
Think about the last time you contacted a company. You probably didn’t start with “I will call them.” You opened a chat, replied to an email thread, sent a WhatsApp message, or dropped a DM on social media. Customers move between channels without thinking. The gap...
IoT-Enabled Dynamics CRM & Real-Time Intelligence: From Data Streams to Decisions
Have you ever lost a customer because your support team didn’t know a machine was about to fail? Or because no one saw a temperature spike in your cold-storage facility? As devices become smarter, your Dynamics CRM must become smarter too. Analysts expect that most...
Remote Work Collaboration Tools: 9 Trends Shaping the Future of Work
At Osmosys, we’ve been part of the technology landscape for over 25 years, witnessing firsthand how digital transformation reshapes the way businesses operate. The rise of remote work has accelerated this evolution, pushing collaboration tools from nice-to-have...
AI and Automation in Power Apps: Transforming Business App Development
Automation in Power Apps is revolutionising how businesses build and manage custom applications by embedding advanced intelligent capabilities. The 2025 release wave 1 brings a new era of AI-first, low-code development that empowers users-from business makers to pro...
Sustainability Features in Dynamics 365 Business Central: New Tools for ESG Reporting and CSRD Preparation
As environmental, social, and governance (ESG) compliance becomes a critical priority for businesses worldwide, Microsoft Dynamics 365 Business Central is evolving to meet these growing demands. The 2025 release wave introduces powerful new sustainability...
Real-Time Intelligence in Microsoft Fabric – A Revolution in Real-Time Data Processing
Waiting hours or days to analyse data isn't just inefficient today – it's a competitive disadvantage and that's where Microsoft Fabric comes into action. While traditional business intelligence tools excel at historical analysis, they often fall short when it comes to...
Power BI Copilot: The Hidden Impact of Column Sorting on AI-Generated Visualisations
When working with Power BI's new Copilot feature, you might notice something unexpected: your AI-generated visualisations aren't always displaying data in the order you want. This is particularly important when dealing with time-based data like fiscal years, months,...
Dynamics 365 Ticketing System: A Quick Guide for Customer Service
Today, delivering exceptional customer service isn't just an option – it's a necessity. Microsoft Dynamics 365's ticketing system stands out as a powerful solution that can revolutionise how you handle customer support. Let’s unfold how to leverage this robust...
Microsoft Fabric: Your Complete Guide to Getting Started in 2025
Microsoft Fabric is transforming how organisations handle their data analytics. Think of it as your all-in-one platform that brings together Power BI, Azure Data Factory, and Azure Synapse. Instead of juggling multiple tools, you get everything in one place. Dinesh...
Real-Time Intelligence in Microsoft Fabric – A Revolution in Real-Time Data Processing
Waiting hours or days to analyse data isn't just inefficient today – it's a competitive disadvantage and that's where Microsoft Fabric comes into action. While traditional business intelligence tools excel at historical analysis, they often fall short when it comes to...
Power BI Copilot: The Hidden Impact of Column Sorting on AI-Generated Visualisations
When working with Power BI's new Copilot feature, you might notice something unexpected: your AI-generated visualisations aren't always displaying data in the order you want. This is particularly important when dealing with time-based data like fiscal years, months,...
Dynamics 365 Ticketing System: A Quick Guide for Customer Service
Today, delivering exceptional customer service isn't just an option – it's a necessity. Microsoft Dynamics 365's ticketing system stands out as a powerful solution that can revolutionise how you handle customer support. Let’s unfold how to leverage this robust...
Microsoft Fabric: Your Complete Guide to Getting Started in 2025
Microsoft Fabric is transforming how organisations handle their data analytics. Think of it as your all-in-one platform that brings together Power BI, Azure Data Factory, and Azure Synapse. Instead of juggling multiple tools, you get everything in one place. Dinesh...
Upgrade Efficiently from Dynamics NAV to Dynamics 365 Business Central: A Complete Guide
Dynamics 365 Business Central is the current evolution of NAV, designed to meet the needs of modern businesses. It offers cloud-based flexibility, improved security, and many new features that could boost your operations significantly. Navigating the Journey from NAV...
Integrate D365 Sales Easily with an ERP using Custom Connectors
Today, most businesses struggle with data silos, where valuable information is trapped in different systems. Perhaps, that’s why connecting your D365 Sales data with your ERP is crucial for success. You can unlock insights and streamline your operations by...
Leveraging Power Automate for Simplified Lead Routing based on Custom Logic in D365
In today's sales environment, efficient lead routing can make or break your company's success. For businesses using Microsoft Dynamics CRM, specifically D365, managing and distributing leads effectively is crucial for maximising conversion rates and driving revenue...
An Easy Guide to Dockerize a .NET Application
Introduction This guide provides a step-by-step guide for dockerizing a .NET project . Dockerizing ensures consistent dependency versions and effortless cross-environment compatibility. It simplifies development and deployment processes significantly. Prerequisites...
How Does Microsoft Sharepoint Work?
Whether you’re a small business owner, a project manager, or part of a larger enterprise, understanding how SharePoint works can significantly boost your team’s productivity and communication. In this blog, we’ll explore the ins and outs of SharePoint, focusing on its...
Automate Resource Management with Teams, Planner, and Dynamics 365 Project Service
In the modern business world, getting projects done efficiently is key to success. However, managing projects can be a complex endeavour, often involving multiple stakeholders, intricate tasks, and dynamic timelines. Microsoft has a powerful suite of tools that...