Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service
Welcome to our exploration of Dynamics 365 Copilot, an AI-powered assistant integrated into Microsoft Dynamics 365, specifically designed to transform sales and customer service operations. Let’s explore how this tool can help businesses work smarter, not...
Business Central VAT Posting Dates Issue: Step-by-step Solution
Have you been facing issues with Business Central VAT posting dates since the New Year began? You're not alone. Microsoft's recent updates to the VAT setup have caused some unexpected challenges for users returning from their holiday break. Let's dive into what's...
Business Central Update Notifications: How to Add or Remove Email Recipients?
2025 is almost here and staying on top of system updates is crucial for maintaining smooth operations. Microsoft Dynamics 365 BC regularly releases updates that can impact your processes. Here's your comprehensive guide to ensuring the right people receive these...
4 Comprehensive Benefits of Microsoft Project Operations for Service Businesses
Microsoft Project Operations has been a game-changer for service businesses lately. If you're in consulting, engineering, or any kind of professional services, you know how crucial good project management is. It's not just about keeping clients happy; it's about...
Project Management in Dynamics 365 Business Central: Skyrocket Efficiency Today
After spending years in the industry helping businesses transform their project management processes, our team at Osmosys has seen firsthand how the right tools can make or break a project's success. Today, we want to share our practical insights on leveraging...
How to Integrate Power BI in Dynamics 365 Dashboard Efficiently?
This article explores the process to integrate Power BI in Dynamics 365 in 5 easy steps. Microsoft Dynamics 365’s integration capabilities with other products of the Microsoft ecosystem are perhaps a strong suit. Power BI appears to be one of the comprehensive...
An Easy Guide to Dockerize a .NET Application
Introduction This guide provides a step-by-step guide for dockerizing a .NET project . Dockerizing ensures consistent dependency versions and effortless cross-environment compatibility. It simplifies development and deployment processes significantly. Prerequisites...
How Does Microsoft Sharepoint Work?
Whether you’re a small business owner, a project manager, or part of a larger enterprise, understanding how SharePoint works can significantly boost your team’s productivity and communication. In this blog, we’ll explore the ins and outs of SharePoint, focusing on its...
Automate Resource Management with Teams, Planner, and Dynamics 365 Project Service
In the modern business world, getting projects done efficiently is key to success. However, managing projects can be a complex endeavour, often involving multiple stakeholders, intricate tasks, and dynamic timelines. Microsoft has a powerful suite of tools that...
Microsoft Sharepoint: Essential Requirements of Software
Run Microsoft Sharepoint Efficiently! Welcome to the “Awesome Osmo Guide” designed to help you understand which software is necessary to run SharePoint efficiently. Whether you’re a business owner aiming to streamline your operations or an IT professional tasked...
An Easy Guide to Dockerize a .NET Application
Introduction This guide provides a step-by-step guide for dockerizing a .NET project . Dockerizing ensures consistent dependency versions and effortless cross-environment compatibility. It simplifies development and deployment processes significantly. Prerequisites...
How Does Microsoft Sharepoint Work?
Whether you’re a small business owner, a project manager, or part of a larger enterprise, understanding how SharePoint works can significantly boost your team’s productivity and communication. In this blog, we’ll explore the ins and outs of SharePoint, focusing on its...
Automate Resource Management with Teams, Planner, and Dynamics 365 Project Service
In the modern business world, getting projects done efficiently is key to success. However, managing projects can be a complex endeavour, often involving multiple stakeholders, intricate tasks, and dynamic timelines. Microsoft has a powerful suite of tools that...
Microsoft Sharepoint: Essential Requirements of Software
Run Microsoft Sharepoint Efficiently! Welcome to the “Awesome Osmo Guide” designed to help you understand which software is necessary to run SharePoint efficiently. Whether you’re a business owner aiming to streamline your operations or an IT professional tasked...
Predictive Analytics in CRM: How To Help Your CRM Software Speak Your Customer’s Language
Customer relationship management (CRM) software is essential for managing interactions with customers and prospects. Integrating artificial intelligence (AI) capabilities like predictive analytics can take CRM to the next level. AI predictive analytics utilizes...
10 Revolutionary Ways AI Powered CRM: Efficiency and Personalisation
By 2025, Gartner predicts that over 85% of customer interactions will be managed without a human. That means generative AI will interact with customers and solve their issues. This statistic underlines the transformative power of artificial intelligence (AI) in...
Power of AI-Driven Customer Data Analysis in CRM: Ignite Your Business Growth & Redefine Industry Standards
AI utilizes advanced algorithms and predictive analytics to process vast amounts of customer data, leading to valuable insights and enhanced personalization. By leveraging AI, companies can now uncover hidden patterns and trends that were previously inaccessible in...
The Great Evolution of Customer Relationship Management: Integration of AI
Tracing the evolution of CRM is like watching a seed grow into a tree, with AI being the sunlight spurring its rapid growth. Remember when Customer Relationship Management (CRM) systems were merely digital rolodexes, holding client information without deeper...
Navigating Success: Powering Executive Decisions with Unparalleled AI and CRM Automation
In the dynamic realm of business, staying competitive is imperative. In today's digital age, mastering the game-changing potential of artificial intelligence (AI) is a necessity. AI is revolutionizing customer relationship management (CRM), particularly in the realm...
Unlocking Superior Marketing ROI with Microsoft Dynamics 365 Marketing
Marketing isn’t just about intuition anymore. It's about insights. It's about looking at the vast sea of data, diving into it, exploring it, and drawing meaningful, actionable conclusions. In this regard, Microsoft embodies a philosophy - “unlike traditional CRMs that...