AI-Powered Customer Service Case Management in Dynamics 365
The landscape of customer service case management has fundamentally shifted. Today's customers expect instant, personalised, and accurate support across multiple channels, whilst businesses demand operational efficiency and measurable ROI. AI-powered customer service...
Streamlining Operations with the Business Central and Power Apps Integration
Dynamics 365 Business Central is a cloud-based ERP solution for small and medium-sized businesses, integrating financials, sales, and operations for streamlined management. Power Apps, a low-code platform, enables custom app development to extend Business Central’s...
Unlocking Advanced Insights with Power BI Hybrid Tables Feature
Hybrid Tables in Power BI are designed to address the challenge of handling large datasets that need both fast historical analysis and real-time updates. They combine Import mode, which uses in-memory caches for speed, with DirectQuery mode for live data, making them...
Microsoft Fabric: Your Complete Guide to Getting Started in 2025
Microsoft Fabric is transforming how organisations handle their data analytics. Think of it as your all-in-one platform that brings together Power BI, Azure Data Factory, and Azure Synapse. Instead of juggling multiple tools, you get everything in one place. Dinesh...
How to Add and Use Tooltips in Dynamics 365?
Tooltips in Dynamics 365 is a game-changing feature that can transform how your users interact with your CRM system. As expert D365 consultants, we've seen countless organisations struggle with data accuracy and user adoption - until they discovered the power of this...
Business Central VAT Posting Dates Issue: Step-by-step Solution
Have you been facing issues with Business Central VAT posting dates since the New Year began? You're not alone. Microsoft's recent updates to the VAT setup have caused some unexpected challenges for users returning from their holiday break. Let's dive into what's...
How to Manage Storage Capacity In D365 Business Central Efficiently?
Managing storage capacity for efficient data management is crucial for businesses of all sizes. However, as your business grows, so does your data, potentially leading to storage capacity issues. Microsoft Dynamics 365 Business Central, a comprehensive business...
Efficient Project Management in Business Central: Insights from D365 Experts
2025 is almost here and effective project management is still the need of the hour for many businesses. With extensive experience in Microsoft Dynamics 365 Business Central, we witnessed firsthand how this powerful tool can revolutionise project management...
4 Comprehensive Benefits of Microsoft Project Operations for Service Businesses
Microsoft Project Operations has been a game-changer for service businesses lately. If you're in consulting, engineering, or any kind of professional services, you know how crucial good project management is. It's not just about keeping clients happy; it's about...
Project Management in Dynamics 365 Business Central: Skyrocket Efficiency Today
After spending years in the industry helping businesses transform their project management processes, our team at Osmosys has seen firsthand how the right tools can make or break a project's success. Today, we want to share our practical insights on leveraging...
How to Manage Storage Capacity In D365 Business Central Efficiently?
Managing storage capacity for efficient data management is crucial for businesses of all sizes. However, as your business grows, so does your data, potentially leading to storage capacity issues. Microsoft Dynamics 365 Business Central, a comprehensive business...
Efficient Project Management in Business Central: Insights from D365 Experts
2025 is almost here and effective project management is still the need of the hour for many businesses. With extensive experience in Microsoft Dynamics 365 Business Central, we witnessed firsthand how this powerful tool can revolutionise project management...
4 Comprehensive Benefits of Microsoft Project Operations for Service Businesses
Microsoft Project Operations has been a game-changer for service businesses lately. If you're in consulting, engineering, or any kind of professional services, you know how crucial good project management is. It's not just about keeping clients happy; it's about...
Project Management in Dynamics 365 Business Central: Skyrocket Efficiency Today
After spending years in the industry helping businesses transform their project management processes, our team at Osmosys has seen firsthand how the right tools can make or break a project's success. Today, we want to share our practical insights on leveraging...
Top 8 Microsoft Dynamics 365 Customisations that are Beyond Basics
Imagine Microsoft Dynamics 365 as a high-performance sports car—powerful yet missing that personalised touch. However, just like customising a sports car to match your driving style, you can do Dynamics 365 customisation with tailor-made features that align precisely...
Top 5 Tips for Customising Microsoft Dynamics 365
Microsoft Dynamics 365 is like a supercharged tool for any business. But to really make Microsoft Dynamics 365 work like a charm for your business, you need to customise it. Customisation means tweaking it to fit exactly what your business needs. This blog is...
Microsoft Dynamics 365 Customisation: Why Businesses Should Do It?
Embracing the power of Microsoft Dynamics 365 Customisation has become a game-changer for businesses navigating the complexities of modern operations. Yet, what if there was a way to elevate this already robust solution and tailor it precisely to your unique needs?...
Marketing & Sales Symphony: Orchestrating Alignment and Revenue Growth with CRM Integration
Imagine your business as a grand hall and CRM integration as the conductor of the concert. The marketing team, a vibrant orchestra, paints the atmosphere with brand awareness and lead generation. Meanwhile, the sales team, another talented ensemble, takes over,...
PSA Reporting Tools: Transforming Data into Actionable Insights with Streamlined Analytics
Is your business data gathering dust in digital corners? Fear not! We're about to embark on a journey that transforms that data into a sparkling compass, guiding your every strategic move. The journey from data collection to leveraging meaningful analytics has become...
Building Strong Client Relationships with Microsoft Dynamics 365 Personalised Engagement
Client relationships play a vital role in the world of business and management. We go beyond mere contacts to forge meaningful connections that stand the test of time. This journey from client contact to connection is where personalisation becomes the key and project...