Streamlining Operations: How Easily PSA Tools Addresses The Common Consulting Firm Challenges

Jan 22, 2024 | CRM, Dynamics 365

In the world of consulting, staying ahead means embracing digital transformation. With the ever-evolving business landscape, consulting firms face an array of challenges, from managing complex projects and diverse client expectations to ensuring efficient resource...

Dynamics 365 for Professional Services: Level Up Industrial Practices

Jan 11, 2024 | Dynamics 365

As we’re stepping into the initial period of 2024, the professional services industry is undergoing significant transformations, driven by evolving technologies and changing market dynamics. As per reports, the industry grew from $6.023 trillion in 2022 to $6.382...

AI in CRM: How Drastically AI is going to Transform the CRM Landscape in 2024?

Jan 8, 2024 | AI in CRM

Imagine a world where understanding each customer’s unique needs and preferences isn’t just a dream but a daily reality for businesses. As dawn breaks in 2024, this world is not a figment of imagination but a tangible reality, thanks to the revolutionary...

Customer Engagement Made Easy: How AI Integration in CRM is Delivering Enhanced Experience

Jan 2, 2024 | AI in CRM

Imagine a small cafe where every customer’s preference is remembered – from their favourite table to their usual order. This personalised attention is what made the cafe a community favourite.  Now, envision this level of hyper-personalisation, but on a...

AI in Marketing: How Modern CRM is Revolutionising Customer Engagement

Dec 29, 2023 | CRM, Dynamics 365

The CRM industry has completely changed because of AI in marketing, which has helped businesses improve customer journeys, maximise content distribution, and more effectively target customers. The rapid advancement of technology, particularly in the areas of machine...