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AI in CRM: Agentic AI and Governance in Dynamics 365

AI in CRM: Agentic AI and Governance in Dynamics 365

by Shivani Sharma | Dec 3, 2025 | AI, AI in CRM

Have you ever wished your CRM could anticipate what your customers need before you do? Imagine if it could schedule follow-ups, prepare proposals and even resolve simple queries while you slept. That future isn’t sci-fi anymore – it’s the next wave of AI in CRM,...

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How to Add and Use Tooltips in Dynamics 365?

How to Add and Use Tooltips in Dynamics 365?

by Shivani Sharma | Jan 7, 2025 | Dynamics 365

Tooltips in Dynamics 365 is a game-changing feature that can transform how your users interact with your CRM system. As expert D365 consultants, we've seen countless organisations struggle with data accuracy and user adoption - until they discovered the power of this...

Business Central VAT Posting Dates Issue: Step-by-step Solution

Business Central VAT Posting Dates Issue: Step-by-step Solution

by Shivani Sharma | Jan 3, 2025 | Dynamics 365

Have you been facing issues with Business Central VAT posting dates since the New Year began? You're not alone. Microsoft's recent updates to the VAT setup have caused some unexpected challenges for users returning from their holiday break. Let's dive into what's...

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Microsoft Sharepoint: Essential Requirements of Software

Microsoft Sharepoint: Essential Requirements of Software

by Shivani Sharma | May 20, 2024 | Share Point

Run Microsoft Sharepoint Efficiently! Welcome to the “Awesome Osmo Guide” designed to help you understand which software is necessary to run SharePoint efficiently.  Whether you’re a business owner aiming to streamline your operations or an IT professional tasked...

Types Of Power BI License: Which One Is The Best For You?

Types Of Power BI License: Which One Is The Best For You?

by Shivani Sharma | May 15, 2024 | Power BI

Power BI License Offered by Microsoft As businesses increasingly rely on data to drive decision-making, the demand for robust analytics tools like Power BI continues to soar. However, selecting the right License is crucial to maximising the benefits of Power BI for...

Get Started With Microsoft Sharepoint: A Brief Guide

Get Started With Microsoft Sharepoint: A Brief Guide

by Shivani Sharma | May 15, 2024 | Share Point

Microsoft SharePoint stands as a multifaceted platform designed to enhance collaboration, document management, and serve as a comprehensive intranet for organisations. Its broad range of functionalities makes it an indispensable tool in today’s digital workspace....

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Diving Deep into the World of CRM: Microsoft Dynamics 365 Overview

Diving Deep into the World of CRM: Microsoft Dynamics 365 Overview

by Shivani Sharma | Oct 9, 2023 | Dynamics 365

In an era where efficiency and value are highly essential, businesses seek ways to deliver more in less time. Imagine Dynamics 365, a platform where modular, prebuilt applications seamlessly integrate, allowing your teams to quickly augment solutions and accelerate...

Background service management using Hosted Service

Background service management using Hosted Service

by Shivani Sharma | Jul 25, 2023 | .NET Core, App Development, General, Technology

Introduction Long running tasks are very common in an API application. Tasks like data synchronization, periodic updates and background processing can be done asynchronously. ASP.NET Core Hosted Service can be used to implement background tasks. Hosted Service was...

Canvas Apps: Empowering Low-Code Development

Canvas Apps: Empowering Low-Code Development

by Shivani Sharma | Jul 24, 2023 | Power Apps

 Canvas : In computer science and visualization, a canvas is a container that holds various drawing elements (lines, shapes, text, frames containing other elements, etc.). App : App is an abbreviated form of the word "application." An application is a software program...

MS Dynamics 365: Addressing Implementation Challenges

MS Dynamics 365: Addressing Implementation Challenges

by Shivani Sharma | Jun 22, 2023 | Dynamics 365

Microsoft Dynamics 365 is a powerful suite of business applications that helps organizations with manage various aspects of their operations. While the benefits of implementing MS Dynamics 365 are substantial, it's important to be aware of the challenges that can...

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Diving Deep into the World of CRM: Microsoft Dynamics 365 Overview

Diving Deep into the World of CRM: Microsoft Dynamics 365 Overview

by Shivani Sharma | Oct 9, 2023 | Dynamics 365

In an era where efficiency and value are highly essential, businesses seek ways to deliver more in less time. Imagine Dynamics 365, a platform where modular, prebuilt applications seamlessly integrate, allowing your teams to quickly augment solutions and accelerate...

Background service management using Hosted Service

Background service management using Hosted Service

by Shivani Sharma | Jul 25, 2023 | .NET Core, App Development, General, Technology

Introduction Long running tasks are very common in an API application. Tasks like data synchronization, periodic updates and background processing can be done asynchronously. ASP.NET Core Hosted Service can be used to implement background tasks. Hosted Service was...

Canvas Apps: Empowering Low-Code Development

Canvas Apps: Empowering Low-Code Development

by Shivani Sharma | Jul 24, 2023 | Power Apps

 Canvas : In computer science and visualization, a canvas is a container that holds various drawing elements (lines, shapes, text, frames containing other elements, etc.). App : App is an abbreviated form of the word "application." An application is a software program...

MS Dynamics 365: Addressing Implementation Challenges

MS Dynamics 365: Addressing Implementation Challenges

by Shivani Sharma | Jun 22, 2023 | Dynamics 365

Microsoft Dynamics 365 is a powerful suite of business applications that helps organizations with manage various aspects of their operations. While the benefits of implementing MS Dynamics 365 are substantial, it's important to be aware of the challenges that can...

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India – 500081
sales@osmosys.co
+91 40 2340 1007

9 Appold Street
London, England, EC2A 2AP
United Kingdom
sales.uk@osmosys.co
+44 (0) 20 3151 4830

Unit #2306
888 Carnarvon Street
New Westminster
BC, V3M0C6
Canada

Quick Links

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About

Services

Products

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Contact us

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Copyright ©2026 Osmosys Software Solutions | All Rights reserved
Website Terms of Use | Privacy & Cookie Policy