Sep 12, 2024 | Dynamics 365
Accounting is one of the key pillars that supports strategic planning and decision-making in an organisation. Microsoft Dynamics 365 Business Central emerges as a transformative solution, revolutionising the approach to accounting and financial management. Let’s...
Sep 3, 2024 | Dynamics 365, Microsoft Dynamics 365
Integrating a CRM like Dynamics 365 for eCommerce businesses is an absolute necessity. With global retail eCommerce sales projected to reach a staggering $8 trillion by 2027, online retailers face significant opportunities and challenges. Businesses are increasingly...
Aug 28, 2024 | CRM, Dynamics 365, Microsoft Dynamics 365
Managing customer relationships becomes challenging when relying on outdated technology. Today, we’ll examine how an insurance company struggled with this issue and how Osmosys helped them modernize their operations for improved efficiency. Meet the Company Our...
Aug 22, 2024 | Co-pilot, Dynamics 365
Microsoft Release Wave 2 updates for D365 Customer Service are packed with features that promise to revolutionise operations. The comprehensive update introduces a suite of innovative features designed to revolutionise service operations and elevate the capabilities...
Aug 21, 2024 | Dynamics 365
Microsoft Dynamics 365 Customer Service enhances customer engagement through intelligent forecasting. This CRM solution streamlines resource allocation, helping businesses deliver exceptional service for organisational success. The Importance of Customer Service...