AI in CRM: Agentic AI and Governance in Dynamics 365
Have you ever wished your CRM could anticipate what your customers need before you do? Imagine if it could schedule follow-ups, prepare proposals and even resolve simple queries while you slept. That future isn’t sci-fi anymore – it’s the next wave of AI in CRM,...
10 Emerging Tech Trends Every Business Should Watch in 2025
The tech trends in 2025 is evolving at breakneck speed, reshaping industries, redefining business models, and unlocking new opportunities. At Osmosys, we’ve spent years helping organisations adapt to change, and if there’s one thing we know, it’s that staying ahead of...
Power BI June 2025 Updates Summary – A Decade of Innovation, A Month of Powerful Updates
Get set ready to walk through the top Power BI June 2025 updates, expanding the horizons and possibilities of analytics landscape today. We’ve spent over two decades helping organisations turn data into decisions. Few tools have transformed business intelligence as...
How Osmosys Revolutionised Sales Analytics for a Market Research Leader?
In an era where data drives decisions, businesses that fail to harness real-time insights risk falling behind. For a leading US-based market research firm, outdated systems and fragmented data were stifling growth—until Osmosys stepped in. This case study explores how...
Streamlining Operations with the Business Central and Power Apps Integration
Dynamics 365 Business Central is a cloud-based ERP solution for small and medium-sized businesses, integrating financials, sales, and operations for streamlined management. Power Apps, a low-code platform, enables custom app development to extend Business Central’s...
Unlocking Advanced Insights with Power BI Hybrid Tables Feature
Hybrid Tables in Power BI are designed to address the challenge of handling large datasets that need both fast historical analysis and real-time updates. They combine Import mode, which uses in-memory caches for speed, with DirectQuery mode for live data, making them...
Beyond Sales Pipelines: Leveraging Dynamics 365’s AI-Driven Predictive Analytics for Hyper-Personalised Customer Journeys
Wait, why Dynamics 365? In today’s hyper-competitive market, businesses are no longer judged solely on their ability to close deals but on their capacity to deliver meaningful, personalised experiences at every stage of the customer journey. Traditional sales...
Benefits of a Microsoft Dynamics Partner: Why Your Business Needs One in 2025
Ever wondered why some businesses seem to get more out of their Microsoft Dynamics investment than others? The secret often lies in having the right Microsoft Dynamics partner. Let's explore why partnering with these experts can be a game-changer for your business....
How to Choose the Best Microsoft Dynamics Partner: An Expert Guide for 2025
Are you struggling to find the right Microsoft Dynamics partner for your business? You're not alone. Recent studies show that over 55% of ERP projects fall short of expectations – often because companies rush into choosing their implementation partner. Why Your Choice...
Microsoft Business Central: Complete Guide to User Profiles and Permissions
The tech landscape is revolutionising every day and today Microsoft Business Central isn't just about user management – it's about efficiency and productivity. It offers powerful ways to control what users see and what they can do, ensuring everyone has exactly what...
Beyond Sales Pipelines: Leveraging Dynamics 365’s AI-Driven Predictive Analytics for Hyper-Personalised Customer Journeys
Wait, why Dynamics 365? In today’s hyper-competitive market, businesses are no longer judged solely on their ability to close deals but on their capacity to deliver meaningful, personalised experiences at every stage of the customer journey. Traditional sales...
Benefits of a Microsoft Dynamics Partner: Why Your Business Needs One in 2025
Ever wondered why some businesses seem to get more out of their Microsoft Dynamics investment than others? The secret often lies in having the right Microsoft Dynamics partner. Let's explore why partnering with these experts can be a game-changer for your business....
How to Choose the Best Microsoft Dynamics Partner: An Expert Guide for 2025
Are you struggling to find the right Microsoft Dynamics partner for your business? You're not alone. Recent studies show that over 55% of ERP projects fall short of expectations – often because companies rush into choosing their implementation partner. Why Your Choice...
Microsoft Business Central: Complete Guide to User Profiles and Permissions
The tech landscape is revolutionising every day and today Microsoft Business Central isn't just about user management – it's about efficiency and productivity. It offers powerful ways to control what users see and what they can do, ensuring everyone has exactly what...
How a Leading UK Gift Retailer Implemented Successful Digital Transformation with Osmosys?
In the competitive world of experiential gifting, getting agile digital transformation isn't just an advantage—it's a necessity. This transformation story follows one of the UK's premier online gift experience retailers, known for their diverse offerings ranging from...
The Best Microsoft PowerApps Use Cases for 2025
2024 is ending in 7 weeks and the new year is going to be all about process automation. Microsoft PowerApps, a no-code platform for creating custom applications, has emerged as a significant solution for enterprises looking to digitise their workflows and reduce...
A Complete Guide to Exporting Data from Dynamics 365 and Power Apps
Exporting Data from Dynamics 365 and Power Apps with accuracy and precision. Although these platforms are great at organising your business data, their real strength lies in the ability to convert that data into insights, via strategic exports. This blog will...
Microsoft Dynamics GP is retiring: What’s next big thing for the users?
Worried about Microsoft Dynamics GP going away? We get it - it's a big deal. Microsoft recently announced they're ending support for Dynamics GP in September 2029. It is part of their bigger push to move everything to the cloud. This might sound concerning if you're...
Modernise Forms in Dynamics 365 Customer Engagement Easily with Power Apps
Ensuring to modernise forms in Dynamics 365 Customer Engagement will be crucial for organisational success within the next two to three months as 2025 will begin. Power Apps offers powerful tools to modernise these forms, enhancing user experience and productivity....
How to Manage Storage Capacity In D365 Business Central Efficiently?
Managing storage capacity for efficient data management is crucial for businesses of all sizes. However, as your business grows, so does your data, potentially leading to storage capacity issues. Microsoft Dynamics 365 Business Central, a comprehensive business...