Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service
Welcome to our exploration of Dynamics 365 Copilot, an AI-powered assistant integrated into Microsoft Dynamics 365, specifically designed to transform sales and customer service operations. Let’s explore how this tool can help businesses work smarter, not...
Mastering Dynamics 365 Business Central Updates
Before learning about the Business Central Updates; let's unfold why any updates are needed. In the boardroom of modern business, there's a silent killer of productivity: outdated software. Imagine losing a critical contract because your systems couldn't keep up, or...
Power BI Migration for Strategic Business Intelligence in 2025
In today's lightning-fast digital world, data isn't just information, it's your our most powerful business asset. And as we’re approaching 2025, businesses face a critical choice: evolve with data or get left behind. Microsoft Power BI is your gateway to...
Elevate Your eCommerce Game with Microsoft Dynamics 365 Integration
Integrating a CRM like Dynamics 365 for eCommerce businesses is an absolute necessity. With global retail eCommerce sales projected to reach a staggering $8 trillion by 2027, online retailers face significant opportunities and challenges. Businesses are increasingly...
How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story
Managing customer relationships becomes challenging when relying on outdated technology. Today, we'll examine how an insurance company struggled with this issue and how Osmosys helped them modernize their operations for improved efficiency. Meet the Company Our client...
What’s there for D365 Customer Service in Wave 2?
Microsoft Release Wave 2 updates for D365 Customer Service are packed with features that promise to revolutionise operations. The comprehensive update introduces a suite of innovative features designed to revolutionise service operations and elevate the capabilities...
Customising Dynamics 365: 5 Important Factors to Keep in Mind
Customising Dynamics 365 offers a range of powerful D365 features right out of the box. Yet today, most businesses find it challenging to tailor D365 to their specific needs. Whether it is about tweaking existing functions or integrating with other tools,...
Dynamics 365 Customisation and Configuration Best Practices
Whenever we talk about Dynamics 365 customisation, we're usually referring to making specific tweaks and adjustments to tailor the CRM to a company's unique needs. This might involve writing some custom code or using tools to build additional features. On the other...
Developing Python Flask APIs with Celery and RabbitMQ – A Complete How-to Guide
Introduction In today’s tech driven world, building scalable and efficient web applications is a top priority for developers and businesses alike. Python, with its versatility and power, has gained immense popularity in multiple fields of development, including the...
Top 8 Microsoft Dynamics 365 Customisations that are Beyond Basics
Imagine Microsoft Dynamics 365 as a high-performance sports car—powerful yet missing that personalised touch. However, just like customising a sports car to match your driving style, you can do Dynamics 365 customisation with tailor-made features that align precisely...
Customising Dynamics 365: 5 Important Factors to Keep in Mind
Customising Dynamics 365 offers a range of powerful D365 features right out of the box. Yet today, most businesses find it challenging to tailor D365 to their specific needs. Whether it is about tweaking existing functions or integrating with other tools,...
Dynamics 365 Customisation and Configuration Best Practices
Whenever we talk about Dynamics 365 customisation, we're usually referring to making specific tweaks and adjustments to tailor the CRM to a company's unique needs. This might involve writing some custom code or using tools to build additional features. On the other...
Developing Python Flask APIs with Celery and RabbitMQ – A Complete How-to Guide
Introduction In today’s tech driven world, building scalable and efficient web applications is a top priority for developers and businesses alike. Python, with its versatility and power, has gained immense popularity in multiple fields of development, including the...
Top 8 Microsoft Dynamics 365 Customisations that are Beyond Basics
Imagine Microsoft Dynamics 365 as a high-performance sports car—powerful yet missing that personalised touch. However, just like customising a sports car to match your driving style, you can do Dynamics 365 customisation with tailor-made features that align precisely...
Securing Docker Containers: Lessons Learned from a Data Loss Incident
Introduction We had set up MongoDB as a Docker container for a project and hosted it on our infrastructure server. We chose to use a Docker container for ease of deployment and management. However, one morning, we discovered that the MongoDB data was gone, prompting...
Backup and Restore of Docker Volumes: A Step-by-Step Guide
As more and more developers turn to Docker to streamline their development processes, it becomes increasingly important to understand how to take backup and restore a volume in Docker. In this article, we'll explore the pain areas around volume backup and restoration,...
App Clips! How Can App Clips Help Your Business Acquire More Customers
Twelve years ago Apple revolutionised the industry with the launch of App Store, and nine years ago Apple came up with a phrase, “There’s an application for that!”. In June 2020 at WWDC, the phrase saw itself getting tweaked: “There’s an App Clip for that“.It is the...
Osmosys locks-in their campus selects during the lockdown
As we complete 2 months of lockdown due to the Covid-19 pandemic, organizations are still adjusting to the “new normal” – work from home, managing teams via online meetings and messaging. It is now inevitable for organizations to alter their business models and...
Osmosys at the forefront of adapting to the “new normal”
On a sunny Monday afternoon in early Feb 2020, my boss and I were having a casual chat on ‘work-life balance’ and we instantly decided that it was time for a ‘break”. We quickly nailed-down on Goa as the best place to go on a quick vacation and enjoy the sandy...
Osmosys launches in the UK
Osmosys Software Solutions Pvt Ltd (India) this week opens a new subsidiary in London, UK. A Microsoft Partner, Osmosys has extensive experience of supporting business and organisations with digital transformation requirements, offering out-of-the-box and bespoke...