Boost Efficiency: Harnessing the Power of Dynamics 365 Customer Service Forecasting

Aug 21, 2024 | Dynamics 365

Microsoft Dynamics 365 Customer Service enhances customer engagement through intelligent forecasting. This CRM solution streamlines resource allocation, helping businesses deliver exceptional service for organisational success. The Importance of Customer Service...

Osmosys Microsoft Dynamics 365 Case Study: Revolutionising an E-commerce Giant

Aug 1, 2024 | Dynamics 365

Today, most e-commerce companies face unprecedented challenges in managing their technological infrastructure. This Microsoft Dynamics 365 case study by Osmosys examines how a major player in the B2C retail market successfully navigated a complex digital...

Upgrade Efficiently from Dynamics NAV to Dynamics 365 Business Central: A Complete Guide

Jul 22, 2024 | Dynamics 365

Dynamics 365 Business Central is the current evolution of NAV, designed to meet the needs of modern businesses. It offers cloud-based flexibility, improved security, and many new features that could boost your operations significantly. Navigating the Journey from NAV...

Integrate D365 Sales Easily with an ERP using Custom Connectors

Jul 15, 2024 | CRM, Power Apps

Today, most businesses struggle with data silos, where valuable information is trapped in different systems. Perhaps, that’s why connecting your D365 Sales data with your ERP is crucial for success.  You can unlock insights and streamline your operations by...

Leveraging Power Automate for Simplified Lead Routing based on Custom Logic in D365

Jul 5, 2024 | Power Apps

In today’s sales environment, efficient lead routing can make or break your company’s success. For businesses using Microsoft Dynamics CRM, specifically D365, managing and distributing leads effectively is crucial for maximising conversion rates and...