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Release Management for Dynamics 365 and Power Platform: Stay Current Without Breakage

Release Management for Dynamics 365 and Power Platform: Stay Current Without Breakage

by Shivani Sharma | Jun 25, 2026 | Dynamics 365, Power Apps

Staying current with Dynamics 365 and Power Platform is no longer an occasional upgrade project. It is an ongoing operational responsibility. Microsoft delivers new and changed capabilities through recurring release waves, platform updates, service updates,...

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Microsoft Fabric Governance in 2026: Essential Guide to OneLake, Domains, and What to Operationalise First

Microsoft Fabric Governance in 2026: Essential Guide to OneLake, Domains, and What to Operationalise First

by Shivani Sharma | May 28, 2026 | Microsoft Fabric

Microsoft Fabric is no longer just a data platform conversation. In 2026, it is becoming a governance conversation. For many organisations, especially those working across finance, professional services, manufacturing, retail, healthcare, and public-sector-adjacent...

Accessibility in Power Apps and Dynamics 365: A Practical Enterprise Checklist

Accessibility in Power Apps and Dynamics 365: A Practical Enterprise Checklist

by Shivani Sharma | May 21, 2026 | Power Apps

For many enterprise teams, accessibility still gets discussed too late. The app is already built.The forms are already configured.The dashboards are already approved.The workflow is already live.Then someone asks: can everyone actually use this? That is the wrong...

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Azure Cloud Adoption Framework for Business Apps: A Practical 3-Step Plan

Azure Cloud Adoption Framework for Business Apps: A Practical 3-Step Plan

by Shivani Sharma | Apr 30, 2026 | Azure

April 2026 has made one thing clear: cloud adoption for business applications can no longer be treated as a background infrastructure project. Microsoft’s 2026 release wave 1 is now underway across Dynamics 365, with new capabilities rolling out from April through...

Power Platform Security Best Practices Before Go-Live: What UK Teams Should Lock Down First

Power Platform Security Best Practices Before Go-Live: What UK Teams Should Lock Down First

by Shivani Sharma | Apr 24, 2026 | Dynamics 365

On 22 April 2026, the head of the UK’s National Cyber Security Centre warned that the country faces a “perfect storm” for cyber security, driven by rapid technological change and geopolitical pressure. A month earlier, the UK Government’s Cyber Action Plan reinforced...

Dataverse vs SQL Server vs OneLake: Where Should Your Data Live in 2026?

Dataverse vs SQL Server vs OneLake: Where Should Your Data Live in 2026?

by Shivani Sharma | Apr 16, 2026 | SQL

For many UK organisations, the data conversation has changed. It is no longer just about replacing legacy systems or connecting dashboards. It is now tied to AI readiness, reporting quality, governance, and how quickly teams can move from operational data to usable...

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Dynamics 365 Release Wave 1 2026: What to Prioritize First

Dynamics 365 Release Wave 1 2026: What to Prioritize First

by Shivani Sharma | Apr 2, 2026 | Dynamics 365

Every release wave creates the same kind of noise. A long list of updates appears. Product teams start scanning feature pages. Internal conversations jump quickly to “What’s new?” But for most organizations, that is not the right first question. The better question is...

Change Management for Continuous Modernization: How to Keep Value Moving After Go-Live

Change Management for Continuous Modernization: How to Keep Value Moving After Go-Live

by Shivani Sharma | Mar 25, 2026 | CRM

Why change management matters after go-liveModernization is not a finish line in the Microsoft ecosystemFive practices that sustain modernization after launchA simple example: what sustaining momentum looks like in practiceA practical operating model for ongoing...

Digital Transformation Challenges: 3 Issues That Break Change Projects

Digital Transformation Challenges: 3 Issues That Break Change Projects

by Shivani Sharma | Mar 11, 2026 | Digital Transformation

Digital transformation projects do not usually fail because the software lacks features. They fail because organizations underestimate the operating discipline required to make change stick. Many teams invest heavily in platform selection, implementation timelines,...

Change Management for Intelligent Automation: How AI + Workflows Actually Stick

Change Management for Intelligent Automation: How AI + Workflows Actually Stick

by Shivani Sharma | Mar 5, 2026 | AI, Power Apps

That’s not an automation problem. It’s a change management problem. Intelligent automation (AI + workflows + RPA) can reduce repetitive effort and improve consistency. But it only pays off when people trust the outputs, know how exceptions are handled, and can see...

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Dynamics 365 Release Wave 1 2026: What to Prioritize First

Dynamics 365 Release Wave 1 2026: What to Prioritize First

by Shivani Sharma | Apr 2, 2026 | Dynamics 365

Every release wave creates the same kind of noise. A long list of updates appears. Product teams start scanning feature pages. Internal conversations jump quickly to “What’s new?” But for most organizations, that is not the right first question. The better question is...

Change Management for Continuous Modernization: How to Keep Value Moving After Go-Live

Change Management for Continuous Modernization: How to Keep Value Moving After Go-Live

by Shivani Sharma | Mar 25, 2026 | CRM

Why change management matters after go-liveModernization is not a finish line in the Microsoft ecosystemFive practices that sustain modernization after launchA simple example: what sustaining momentum looks like in practiceA practical operating model for ongoing...

Digital Transformation Challenges: 3 Issues That Break Change Projects

Digital Transformation Challenges: 3 Issues That Break Change Projects

by Shivani Sharma | Mar 11, 2026 | Digital Transformation

Digital transformation projects do not usually fail because the software lacks features. They fail because organizations underestimate the operating discipline required to make change stick. Many teams invest heavily in platform selection, implementation timelines,...

Change Management for Intelligent Automation: How AI + Workflows Actually Stick

Change Management for Intelligent Automation: How AI + Workflows Actually Stick

by Shivani Sharma | Mar 5, 2026 | AI, Power Apps

That’s not an automation problem. It’s a change management problem. Intelligent automation (AI + workflows + RPA) can reduce repetitive effort and improve consistency. But it only pays off when people trust the outputs, know how exceptions are handled, and can see...

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Trust by Design: Data Governance for Cloud + AI

Trust by Design: Data Governance for Cloud + AI

by Shivani Sharma | Jan 28, 2026 | AI, Azure

If your teams don’t trust the data, they won’t use it. And if they can’t use it, cloud modernization turns into “new infrastructure, same confusion.” This becomes even more visible when AI enters the conversation. Copilots, analytics, and automation don’t fix messy...

Copilot in the Real World: Adopting AI-First Strategies That Deliver Results

Copilot in the Real World: Adopting AI-First Strategies That Deliver Results

by Shivani Sharma | Jan 21, 2026 | AI, AI in CRM

A large UK government experiment reported that Microsoft 365 Copilot users saved time on everyday tasks and reported improvements in work quality—at a scale that looks a lot like the complexity many enterprises deal with.A separate Microsoft customer story described...

AI Governance Checklist for Dynamics 365 + Power Platform

AI Governance Checklist for Dynamics 365 + Power Platform

by Shivani Sharma | Jan 14, 2026 | AI

From copilots to agents: guardrails you can ship without freezing delivery Picture this. Your sales lead asks for an AI agent that follows up on every inbound lead.Your service head wants Copilot to summarize cases and suggest next actions.Your ops team wants flows...

Digital Transformation in Marketing for 2026: Threads, Bluesky & Employee-Generated Content

Digital Transformation in Marketing for 2026: Threads, Bluesky & Employee-Generated Content

by Shivani Sharma | Dec 24, 2025 | Digital Transformation

Marketing teams are walking into 2026 with two realities at once: audiences are splitting across more platforms, and budgets are being asked to do more with less. That’s exactly why digital transformation in marketing can’t just mean “adding new tools.” It means...

Omnichannel and Conversational AI to Meet Customers Where They Are

Omnichannel and Conversational AI to Meet Customers Where They Are

by Shivani Sharma | Dec 22, 2025 | AI

Think about the last time you contacted a company. You probably didn’t start with “I will call them.” You opened a chat, replied to an email thread, sent a WhatsApp message, or dropped a DM on social media. Customers move between channels without thinking. The gap...

IoT-Enabled Dynamics CRM & Real-Time Intelligence: From Data Streams to Decisions

IoT-Enabled Dynamics CRM & Real-Time Intelligence: From Data Streams to Decisions

by Shivani Sharma | Dec 10, 2025 | Dynamics 365

Have you ever lost a customer because your support team didn’t know a machine was about to fail? Or because no one saw a temperature spike in your cold-storage facility? As devices become smarter, your Dynamics CRM must become smarter too. Analysts expect that most...

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