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AI-Powered Customer Service Case Management in Dynamics 365

AI-Powered Customer Service Case Management in Dynamics 365

by Prateek | Oct 14, 2025 | Dynamics 365

The landscape of customer service case management has fundamentally shifted. Today's customers expect instant, personalised, and accurate support across multiple channels, whilst businesses demand operational efficiency and measurable ROI. AI-powered customer service...

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Smarter Quadrant Charts in Power BI: Unlock Visual Insights with Dynamic, Colourful, Native Charts

Smarter Quadrant Charts in Power BI: Unlock Visual Insights with Dynamic, Colourful, Native Charts

by Prateek | Oct 1, 2025 | Power BI

In today’s data-driven world, clear and actionable visualisations are essential for informed decision-making. Among the most powerful analytical tools are quadrant charts—graphs that categorise and evaluate entities based on two key metrics. These visuals help...

AI Agents in Dynamics 365: Your New AI-Powered Teammates

AI Agents in Dynamics 365: Your New AI-Powered Teammates

by Prateek | Sep 18, 2025 | AI, Co-pilot, Dynamics 365

The business landscape is shifting faster than ever, and the companies that thrive are those that embrace intelligent automation. Microsoft's latest innovation—AI agents in Dynamics 365—isn't just another technology update. These autonomous digital teammates are...

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AI Agents in Dynamics 365: Your New AI-Powered Teammates

AI Agents in Dynamics 365: Your New AI-Powered Teammates

by Prateek | Sep 18, 2025 | AI, Co-pilot, Dynamics 365

The business landscape is shifting faster than ever, and the companies that thrive are those that embrace intelligent automation. Microsoft's latest innovation—AI agents in Dynamics 365—isn't just another technology update. These autonomous digital teammates are...

Power BI Standalone Copilot: Accelerate Analytics with Fabric MLVs

Power BI Standalone Copilot: Accelerate Analytics with Fabric MLVs

by Prateek | Sep 2, 2025 | Dynamics 365, Microsoft Fabric, Power BI

Modern businesses are drowning in data while thirsting for insights. The challenge isn't data availability, it's the speed and efficiency with which organisations can transform raw information into actionable intelligence.  Microsoft's latest innovations, Power...

Building Autonomous AI Agents in Dynamics 365 – Release Wave 2 Update

Building Autonomous AI Agents in Dynamics 365 – Release Wave 2 Update

by Prateek | Aug 20, 2025 | Dynamics 365

Today, we stand at the dawn of a new era—defined by autonomous AI agents in Dynamics 365. Microsoft’s Release Wave 2 signals a revolutionary shift from incremental feature updates to truly intelligent, agent-orchestrated systems. If you’re exploring early access or...

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Power BI Standalone Copilot: Accelerate Analytics with Fabric MLVs

Power BI Standalone Copilot: Accelerate Analytics with Fabric MLVs

by Prateek | Sep 2, 2025 | Dynamics 365, Microsoft Fabric, Power BI

Modern businesses are drowning in data while thirsting for insights. The challenge isn't data availability, it's the speed and efficiency with which organisations can transform raw information into actionable intelligence.  Microsoft's latest innovations, Power...

Building Autonomous AI Agents in Dynamics 365 – Release Wave 2 Update

Building Autonomous AI Agents in Dynamics 365 – Release Wave 2 Update

by Prateek | Aug 20, 2025 | Dynamics 365

Today, we stand at the dawn of a new era—defined by autonomous AI agents in Dynamics 365. Microsoft’s Release Wave 2 signals a revolutionary shift from incremental feature updates to truly intelligent, agent-orchestrated systems. If you’re exploring early access or...

10 Emerging Tech Trends Every Business Should Watch in 2025

10 Emerging Tech Trends Every Business Should Watch in 2025

by Prateek | Jul 23, 2025 | AI, AI in CRM

The tech trends in 2025 is evolving at breakneck speed, reshaping industries, redefining business models, and unlocking new opportunities. At Osmosys, we’ve spent years helping organisations adapt to change, and if there’s one thing we know, it’s that staying ahead of...

Power BI June 2025 Updates Summary – A Decade of Innovation, A Month of Powerful Updates

Power BI June 2025 Updates Summary – A Decade of Innovation, A Month of Powerful Updates

by Prateek | Jul 8, 2025 | Power BI

Get set ready to walk through the top Power BI June 2025 updates, expanding the horizons and possibilities of analytics landscape today. We’ve spent over two decades helping organisations turn data into decisions. Few tools have transformed business intelligence as...

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Power BI Standalone Copilot: Accelerate Analytics with Fabric MLVs

Power BI Standalone Copilot: Accelerate Analytics with Fabric MLVs

by Prateek | Sep 2, 2025 | Dynamics 365, Microsoft Fabric, Power BI

Modern businesses are drowning in data while thirsting for insights. The challenge isn't data availability, it's the speed and efficiency with which organisations can transform raw information into actionable intelligence.  Microsoft's latest innovations, Power...

Building Autonomous AI Agents in Dynamics 365 – Release Wave 2 Update

Building Autonomous AI Agents in Dynamics 365 – Release Wave 2 Update

by Prateek | Aug 20, 2025 | Dynamics 365

Today, we stand at the dawn of a new era—defined by autonomous AI agents in Dynamics 365. Microsoft’s Release Wave 2 signals a revolutionary shift from incremental feature updates to truly intelligent, agent-orchestrated systems. If you’re exploring early access or...

10 Emerging Tech Trends Every Business Should Watch in 2025

10 Emerging Tech Trends Every Business Should Watch in 2025

by Prateek | Jul 23, 2025 | AI, AI in CRM

The tech trends in 2025 is evolving at breakneck speed, reshaping industries, redefining business models, and unlocking new opportunities. At Osmosys, we’ve spent years helping organisations adapt to change, and if there’s one thing we know, it’s that staying ahead of...

Power BI June 2025 Updates Summary – A Decade of Innovation, A Month of Powerful Updates

Power BI June 2025 Updates Summary – A Decade of Innovation, A Month of Powerful Updates

by Prateek | Jul 8, 2025 | Power BI

Get set ready to walk through the top Power BI June 2025 updates, expanding the horizons and possibilities of analytics landscape today. We’ve spent over two decades helping organisations turn data into decisions. Few tools have transformed business intelligence as...

« Older Entries
10 Emerging Tech Trends Every Business Should Watch in 2025

10 Emerging Tech Trends Every Business Should Watch in 2025

by Prateek | Jul 23, 2025 | AI, AI in CRM

The tech trends in 2025 is evolving at breakneck speed, reshaping industries, redefining business models, and unlocking new opportunities. At Osmosys, we’ve spent years helping organisations adapt to change, and if there’s one thing we know, it’s that staying ahead of...

Power BI June 2025 Updates Summary – A Decade of Innovation, A Month of Powerful Updates

Power BI June 2025 Updates Summary – A Decade of Innovation, A Month of Powerful Updates

by Prateek | Jul 8, 2025 | Power BI

Get set ready to walk through the top Power BI June 2025 updates, expanding the horizons and possibilities of analytics landscape today. We’ve spent over two decades helping organisations turn data into decisions. Few tools have transformed business intelligence as...

Accelerate Growth and ROI with Dynamics 365 for Startups

Accelerate Growth and ROI with Dynamics 365 for Startups

by Prateek | Jun 17, 2025 | Dynamics 365

As a startup, your ability to scale efficiently while maintaining agility is critical. Microsoft Dynamics 365 for startups, especially with its 2025 Release Wave 1 updates, offers a powerful suite of AI-driven tools to automate processes, enhance customer engagement,...

Microsoft Dynamics 365 Business Central Reimplementation: When and Why to Start Fresh

Microsoft Dynamics 365 Business Central Reimplementation: When and Why to Start Fresh

by Prateek | Jun 10, 2025 | Business Central, Dynamics 365

Sometimes, upgrading your existing D365 BC system isn’t enough, and that's why Business Central Reimplementation becomes essential. In the last two decades, we’ve seen how businesses evolve, and how their technology needs to evolve with them. That’s when...

Managing Database Volumes: Top Microsoft Tools You Should Use

Managing Database Volumes: Top Microsoft Tools You Should Use

by Prateek | May 28, 2025 | Tools and Tips

As data explodes, managing database volumes and their efficiency is crucial to keep performance high, costs low, and operations smooth. Microsoft offers a powerful ecosystem of tools designed to help you handle growing database volumes with ease. Here’s a quick guide...

Remote Work Collaboration Tools: 9 Trends Shaping the Future of Work

Remote Work Collaboration Tools: 9 Trends Shaping the Future of Work

by Prateek | May 23, 2025 | Digital Transformation

At Osmosys, we’ve been part of the technology landscape for over 25 years, witnessing firsthand how digital transformation reshapes the way businesses operate.  The rise of remote work has accelerated this evolution, pushing collaboration tools from nice-to-have...

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