IoT-Enabled Dynamics CRM & Real-Time Intelligence: From Data Streams to Decisions
Have you ever lost a customer because your support team didn’t know a machine was about to fail? Or because no one saw a temperature spike in your cold-storage facility? As devices become smarter, your Dynamics CRM must become smarter too. Analysts expect that most...
AI-Powered Customer Service Case Management in Dynamics 365
The landscape of customer service case management has fundamentally shifted. Today's customers expect instant, personalised, and accurate support across multiple channels, whilst businesses demand operational efficiency and measurable ROI. AI-powered customer service...
Smarter Quadrant Charts in Power BI: Unlock Visual Insights with Dynamic, Colourful, Native Charts
In today’s data-driven world, clear and actionable visualisations are essential for informed decision-making. Among the most powerful analytical tools are quadrant charts—graphs that categorise and evaluate entities based on two key metrics. These visuals help...
Power BI Standalone Copilot: Accelerate Analytics with Fabric MLVs
Modern businesses are drowning in data while thirsting for insights. The challenge isn't data availability, it's the speed and efficiency with which organisations can transform raw information into actionable intelligence. Microsoft's latest innovations, Power...
Building Autonomous AI Agents in Dynamics 365 – Release Wave 2 Update
Today, we stand at the dawn of a new era—defined by autonomous AI agents in Dynamics 365. Microsoft’s Release Wave 2 signals a revolutionary shift from incremental feature updates to truly intelligent, agent-orchestrated systems. If you’re exploring early access or...
10 Emerging Tech Trends Every Business Should Watch in 2025
The tech trends in 2025 is evolving at breakneck speed, reshaping industries, redefining business models, and unlocking new opportunities. At Osmosys, we’ve spent years helping organisations adapt to change, and if there’s one thing we know, it’s that staying ahead of...
Power BI June 2025 Updates Summary – A Decade of Innovation, A Month of Powerful Updates
Get set ready to walk through the top Power BI June 2025 updates, expanding the horizons and possibilities of analytics landscape today. We’ve spent over two decades helping organisations turn data into decisions. Few tools have transformed business intelligence as...
Accelerate Growth and ROI with Dynamics 365 for Startups
As a startup, your ability to scale efficiently while maintaining agility is critical. Microsoft Dynamics 365 for startups, especially with its 2025 Release Wave 1 updates, offers a powerful suite of AI-driven tools to automate processes, enhance customer engagement,...
Microsoft Dynamics 365 Business Central Reimplementation: When and Why to Start Fresh
Sometimes, upgrading your existing D365 BC system isn’t enough, and that's why Business Central Reimplementation becomes essential. In the last two decades, we’ve seen how businesses evolve, and how their technology needs to evolve with them. That’s when...
Managing Database Volumes: Top Microsoft Tools You Should Use
As data explodes, managing database volumes and their efficiency is crucial to keep performance high, costs low, and operations smooth. Microsoft offers a powerful ecosystem of tools designed to help you handle growing database volumes with ease. Here’s a quick guide...
Power BI June 2025 Updates Summary – A Decade of Innovation, A Month of Powerful Updates
Get set ready to walk through the top Power BI June 2025 updates, expanding the horizons and possibilities of analytics landscape today. We’ve spent over two decades helping organisations turn data into decisions. Few tools have transformed business intelligence as...
Accelerate Growth and ROI with Dynamics 365 for Startups
As a startup, your ability to scale efficiently while maintaining agility is critical. Microsoft Dynamics 365 for startups, especially with its 2025 Release Wave 1 updates, offers a powerful suite of AI-driven tools to automate processes, enhance customer engagement,...
Microsoft Dynamics 365 Business Central Reimplementation: When and Why to Start Fresh
Sometimes, upgrading your existing D365 BC system isn’t enough, and that's why Business Central Reimplementation becomes essential. In the last two decades, we’ve seen how businesses evolve, and how their technology needs to evolve with them. That’s when...
Managing Database Volumes: Top Microsoft Tools You Should Use
As data explodes, managing database volumes and their efficiency is crucial to keep performance high, costs low, and operations smooth. Microsoft offers a powerful ecosystem of tools designed to help you handle growing database volumes with ease. Here’s a quick guide...
Sustainability Features in Dynamics 365 Business Central: New Tools for ESG Reporting and CSRD Preparation
As environmental, social, and governance (ESG) compliance becomes a critical priority for businesses worldwide, Microsoft Dynamics 365 Business Central is evolving to meet these growing demands. The 2025 release wave introduces powerful new sustainability...
How Osmosys Revolutionised Sales Analytics for a Market Research Leader?
In an era where data drives decisions, businesses that fail to harness real-time insights risk falling behind. For a leading US-based market research firm, outdated systems and fragmented data were stifling growth—until Osmosys stepped in. This case study explores how...
Streamlining Operations with the Business Central and Power Apps Integration
Dynamics 365 Business Central is a cloud-based ERP solution for small and medium-sized businesses, integrating financials, sales, and operations for streamlined management. Power Apps, a low-code platform, enables custom app development to extend Business Central’s...
Unlocking Advanced Insights with Power BI Hybrid Tables Feature
Hybrid Tables in Power BI are designed to address the challenge of handling large datasets that need both fast historical analysis and real-time updates. They combine Import mode, which uses in-memory caches for speed, with DirectQuery mode for live data, making them...
Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service
Welcome to our exploration of Dynamics 365 Copilot, an AI-powered assistant integrated into Microsoft Dynamics 365, specifically designed to transform sales and customer service operations. Let’s explore how this tool can help businesses work smarter, not...
Mastering Manufacturing Reporting with Business Central and Power BI
In the current manufacturing reporting landscape, data-driven decision-making is no longer a luxury—it’s a necessity. One of the most powerful tools in this ecosystem is Power BI, Microsoft’s business intelligence platform, which seamlessly integrates with Business...