Copilot in the Real World: Adopting AI-First Strategies That Deliver Results

21 Jan

A large UK government experiment reported that Microsoft...

AI Governance Checklist for Dynamics 365 + Power Platform

14 Jan

From copilots to agents: guardrails you can ship without...

Digital Transformation in Marketing for 2026: Threads, Bluesky & Employee-Generated Content

24 Dec

Marketing teams are walking into 2026 with two realities...

Omnichannel and Conversational AI to Meet Customers Where They Are

22 Dec

Think about the last time you contacted a company. You...

IoT-Enabled Dynamics CRM & Real-Time Intelligence: From Data Streams to Decisions

10 Dec

Have you ever lost a customer because your support team...

AI in CRM: Agentic AI and Governance in Dynamics 365

03 Dec

Have you ever wished your CRM could anticipate what your...

Direct Lake and Import in Power BI: The Future of Scalable Data Modelling

03 Nov

The ability to combine Direct Lake and Import in Power BI...

AI-Powered Customer Service Case Management in Dynamics 365

14 Oct

The landscape of customer service case management has...

Smarter Quadrant Charts in Power BI: Unlock Visual Insights with Dynamic, Colourful, Native Charts

01 Oct

In today’s data-driven world, clear and actionable...

AI Agents in Dynamics 365: Your New AI-Powered Teammates

18 Sep

The business landscape is shifting faster than ever, and...

Power BI Standalone Copilot: Accelerate Analytics with Fabric MLVs

02 Sep

Modern businesses are drowning in data while thirsting for...

Building Autonomous AI Agents in Dynamics 365 – Release Wave 2 Update

20 Aug

Today, we stand at the dawn of a new era—defined by...