Top 8 Microsoft Dynamics 365 Customisations that are Beyond Basics
Imagine Microsoft Dynamics 365 as a high-performance sports car—powerful yet missing that personalised touch. However, just like customising a sports car to match your driving style, you can do Dynamics 365 customisation with tailor-made features that align precisely...
Microsoft Teams Bot Development: A step by step guide
Microsoft Teams is a popular communication and collaboration platform that allows users to chat, share files, and hold virtual meetings. One of the key features of the platform is its ability to integrate with a wide variety of third-party apps and services, including...
Configure SLA in Dynamics 365
What exactly are SLAs? SLAs, or Service level Agreements, establish the level of service provided to clients in many businesses. Using SLAs in Dynamics 365 Customer Service, we can define the level of service or support an organization agrees to provide a customer....
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