Real-Time Intelligence in Microsoft Fabric – A Revolution in Real-Time Data Processing
Waiting hours or days to analyse data isn't just inefficient today – it's a competitive disadvantage and that's where Microsoft Fabric comes into action. While traditional business intelligence tools excel at historical analysis, they often fall short when it comes to...
How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story
Managing customer relationships becomes challenging when relying on outdated technology. Today, we'll examine how an insurance company struggled with this issue and how Osmosys helped them modernize their operations for improved efficiency. Meet the Company Our client...
What’s there for D365 Customer Service in Wave 2?
Microsoft Release Wave 2 updates for D365 Customer Service are packed with features that promise to revolutionise operations. The comprehensive update introduces a suite of innovative features designed to revolutionise service operations and elevate the capabilities...
The Role of AI Marketing: 10 Ways a Modern CRM is Revolutionising Customer Engagement Easily
The CRM industry has completely changed because of AI marketing, which has helped businesses improve customer journeys, maximise content distribution, and more effectively target customers. The rapid advancement of technology, particularly in the areas of machine...
The Power-Packed Guide to AI-Enabled Customer Segmentation with Dynamics 365
Customer segmentation is the process of grouping customers into specific subsets based on common characteristics such as demographics, interests, needs, or behaviors. The goal is to target each segment effectively and optimize the customer experience. With the rise of...
Personalising Customer Engagement in 2024: How AI in CRM is Introducing and Shaping the Future
Sarah, a small business owner, recently stepped into the world of AI-powered CRM. Initially overwhelmed by the complexity, she soon found herself surprised by the transformation it brought to her customer interactions. Today, CRM systems are pivotal in nurturing...
Osmosys at the forefront of adapting to the “new normal”
On a sunny Monday afternoon in early Feb 2020, my boss and I were having a casual chat on ‘work-life balance’ and we instantly decided that it was time for a ‘break”. We quickly nailed-down on Goa as the best place to go on a quick vacation and enjoy the sandy...
Osmosys launches in the UK
Osmosys Software Solutions Pvt Ltd (India) this week opens a new subsidiary in London, UK. A Microsoft Partner, Osmosys has extensive experience of supporting business and organisations with digital transformation requirements, offering out-of-the-box and bespoke...
Keeping Your Medicines Cool
How Osmosys helped to reduce medicine wastage
Customising the Customer Journey
Using Dynamics 365 in the Retail Sector
Osmosys at the forefront of adapting to the “new normal”
On a sunny Monday afternoon in early Feb 2020, my boss and I were having a casual chat on ‘work-life balance’ and we instantly decided that it was time for a ‘break”. We quickly nailed-down on Goa as the best place to go on a quick vacation and enjoy the sandy...
Osmosys launches in the UK
Osmosys Software Solutions Pvt Ltd (India) this week opens a new subsidiary in London, UK. A Microsoft Partner, Osmosys has extensive experience of supporting business and organisations with digital transformation requirements, offering out-of-the-box and bespoke...
Keeping Your Medicines Cool
How Osmosys helped to reduce medicine wastage
Customising the Customer Journey
Using Dynamics 365 in the Retail Sector
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