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Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service

Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service

by Prateek | Apr 1, 2025 | Dynamics 365

Welcome to our exploration of Dynamics 365 Copilot, an AI-powered assistant integrated into Microsoft Dynamics 365, specifically designed to transform sales and customer service operations.  Let’s explore how this tool can help businesses work smarter, not...

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Power BI Copilot: The Hidden Impact of Column Sorting on AI-Generated Visualisations

Power BI Copilot: The Hidden Impact of Column Sorting on AI-Generated Visualisations

by Prateek | Jan 27, 2025 | Co-pilot

When working with Power BI's new Copilot feature, you might notice something unexpected: your AI-generated visualisations aren't always displaying data in the order you want. This is particularly important when dealing with time-based data like fiscal years, months,...

Dynamics 365 Ticketing System: A Quick Guide for Customer Service

Dynamics 365 Ticketing System: A Quick Guide for Customer Service

by Prateek | Jan 22, 2025 | Dynamics 365

Today, delivering exceptional customer service isn't just an option – it's a necessity. Microsoft Dynamics 365's ticketing system stands out as a powerful solution that can revolutionise how you handle customer support.  Let’s unfold how to leverage this robust...

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What’s new and fresh in Dynamics 365 for 2025?

What’s new and fresh in Dynamics 365 for 2025?

by Prateek | Dec 2, 2024 | Dynamics 365

The business technology landscape is evolving, and Dynamics 365 for 2025 is leading the charge. As companies seek meaningful digital transformation in 2025, Microsoft's integrated solution isn't just updating—it's reimagining how businesses operate. This blog isn't...

How a Leading UK Gift Retailer Implemented Successful Digital Transformation with Osmosys?

How a Leading UK Gift Retailer Implemented Successful Digital Transformation with Osmosys?

by Prateek | Nov 27, 2024 | UK

In the competitive world of experiential gifting, getting agile digital transformation isn't just an advantage—it's a necessity. This transformation story follows one of the UK's premier online gift experience retailers, known for their diverse offerings ranging from...

The Best Microsoft PowerApps Use Cases for 2025

The Best Microsoft PowerApps Use Cases for 2025

by Prateek | Nov 18, 2024 | Power Apps

2024 is ending in 7 weeks and the new year is going to be all about process automation. Microsoft PowerApps, a no-code platform for creating custom applications, has emerged as a significant solution for enterprises looking to digitise their workflows and reduce...

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How to Integrate Power BI in Dynamics 365 Dashboard Efficiently?

How to Integrate Power BI in Dynamics 365 Dashboard Efficiently?

by Prateek | Oct 1, 2024 | Power BI

This article explores the process to integrate Power BI in Dynamics 365 in 5 easy steps. Microsoft Dynamics 365’s integration capabilities with other products of the Microsoft ecosystem are perhaps a strong suit. Power BI appears to be one of the comprehensive...

Avail Special Discount in Microsoft Dynamics 365 Business Central and Save 10% Extra

Avail Special Discount in Microsoft Dynamics 365 Business Central and Save 10% Extra

by Prateek | Sep 24, 2024 | Dynamics 365

Are you looking for a discount in Microsoft Dynamics 365 Business Central? Now is the perfect time to take advantage of an exciting opportunity!  Until June 30, 2025, businesses around the globe can claim a 10% discount on their annual subscription to Dynamics...

Microsoft Teams Integration in Dynamics 365 Business Central for Enhanced Collaboration

Microsoft Teams Integration in Dynamics 365 Business Central for Enhanced Collaboration

by Prateek | Sep 17, 2024 | Dynamics 365

Effective collaboration is a must and Dynamics 365 Business Central plays a critical role in making it possible for businesses.  As organisations increasingly rely on digital tools to connect their teams and streamline operations, the integration of communication...

Microsoft Dynamics 365 Business Central for Advanced Accounting Operations

Microsoft Dynamics 365 Business Central for Advanced Accounting Operations

by Prateek | Sep 12, 2024 | Dynamics 365

Accounting is one of the key pillars that supports strategic planning and decision-making in an organisation. Microsoft Dynamics 365 Business Central emerges as a transformative solution, revolutionising the approach to accounting and financial management.  Let’s...

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How to Integrate Power BI in Dynamics 365 Dashboard Efficiently?

How to Integrate Power BI in Dynamics 365 Dashboard Efficiently?

by Prateek | Oct 1, 2024 | Power BI

This article explores the process to integrate Power BI in Dynamics 365 in 5 easy steps. Microsoft Dynamics 365’s integration capabilities with other products of the Microsoft ecosystem are perhaps a strong suit. Power BI appears to be one of the comprehensive...

Avail Special Discount in Microsoft Dynamics 365 Business Central and Save 10% Extra

Avail Special Discount in Microsoft Dynamics 365 Business Central and Save 10% Extra

by Prateek | Sep 24, 2024 | Dynamics 365

Are you looking for a discount in Microsoft Dynamics 365 Business Central? Now is the perfect time to take advantage of an exciting opportunity!  Until June 30, 2025, businesses around the globe can claim a 10% discount on their annual subscription to Dynamics...

Microsoft Teams Integration in Dynamics 365 Business Central for Enhanced Collaboration

Microsoft Teams Integration in Dynamics 365 Business Central for Enhanced Collaboration

by Prateek | Sep 17, 2024 | Dynamics 365

Effective collaboration is a must and Dynamics 365 Business Central plays a critical role in making it possible for businesses.  As organisations increasingly rely on digital tools to connect their teams and streamline operations, the integration of communication...

Microsoft Dynamics 365 Business Central for Advanced Accounting Operations

Microsoft Dynamics 365 Business Central for Advanced Accounting Operations

by Prateek | Sep 12, 2024 | Dynamics 365

Accounting is one of the key pillars that supports strategic planning and decision-making in an organisation. Microsoft Dynamics 365 Business Central emerges as a transformative solution, revolutionising the approach to accounting and financial management.  Let’s...

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Top 5 Tips for Customising Microsoft Dynamics 365

Top 5 Tips for Customising Microsoft Dynamics 365

by Prateek | Mar 18, 2024 | Dynamics 365, CRM, Microsoft Dynamics 365

Microsoft Dynamics 365 is like a supercharged tool for any business. But to really make Microsoft Dynamics 365 work like a charm for your business, you need to customise it. Customisation means tweaking it to fit exactly what your business needs.  This blog is...

Microsoft Dynamics 365 Customisation: Why Businesses Should Do It?

Microsoft Dynamics 365 Customisation: Why Businesses Should Do It?

by Prateek | Mar 8, 2024 | Dynamics 365, CRM

Embracing the power of Microsoft Dynamics 365 Customisation has become a game-changer for businesses navigating the complexities of modern operations. Yet, what if there was a way to elevate this already robust solution and tailor it precisely to your unique needs?...

Marketing & Sales Symphony: Orchestrating Alignment and Revenue Growth with CRM Integration

Marketing & Sales Symphony: Orchestrating Alignment and Revenue Growth with CRM Integration

by Prateek | Feb 28, 2024 | Dynamics 365, CRM, Microsoft Dynamics 365

Imagine your business as a grand hall and CRM integration as the conductor of the concert. The marketing team, a vibrant orchestra, paints the atmosphere with brand awareness and lead generation. Meanwhile, the sales team, another talented ensemble, takes over,...

PSA Reporting Tools: Transforming Data into Actionable Insights with Streamlined Analytics

PSA Reporting Tools: Transforming Data into Actionable Insights with Streamlined Analytics

by Prateek | Feb 22, 2024 | Co-pilot, CRM, Dynamics 365, Microsoft Dynamics 365

Is your business data gathering dust in digital corners? Fear not! We're about to embark on a journey that transforms that data into a sparkling compass, guiding your every strategic move. The journey from data collection to leveraging meaningful analytics has become...

From Contact to Connection: Building Strong Client Relationships with Personalised Engagement

From Contact to Connection: Building Strong Client Relationships with Personalised Engagement

by Prateek | Feb 15, 2024 | CRM, Microsoft Dynamics 365

In the complex world of business, the foundation of success is the relationships we build with our clients. We go beyond mere contacts to forge meaningful connections that stand the test of time. This journey from client contact to client connection is where...

The Best of all Centralised Project Management Tools: Conquer Project Chaos

The Best of all Centralised Project Management Tools: Conquer Project Chaos

by Prateek | Feb 13, 2024 | Dynamics 365

Ever feel like your project management tools are spinning out of control? Juggling deadlines, managing resources, and keeping stakeholders happy – it's enough to make any project manager pull their hair out. But what if you could see exactly what's happening in your...

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