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Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service

Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service

Apr 1, 2025 | Dynamics 365

Welcome to our exploration of Dynamics 365 Copilot, an AI-powered assistant integrated into Microsoft Dynamics 365, specifically designed to transform sales and customer service operations.  Let’s explore how this tool can help businesses work smarter, not...
How Data Mesh in Fabric Transform Dynamics 365 into an Enterprise-Wide Single Source of Truth?

How Data Mesh in Fabric Transform Dynamics 365 into an Enterprise-Wide Single Source of Truth?

Mar 17, 2025 | Dynamics 365

We’re sailing through the third month of 2025 and here enterprises seem to be facing a paradox. While data is hailed as the “new oil,” many organisations struggle with fragmented, siloed systems that obscure insights and hinder decision-making.  Enter...
How do Dynamics 365 and Microsoft Fabric unlock unified compliance for global enterprises?

How do Dynamics 365 and Microsoft Fabric unlock unified compliance for global enterprises?

Mar 3, 2025 | Dynamics 365, Microsoft Fabric

Imagine a business operating across 20 countries, each region drowning in its own data lake. Marketing teams in New York track customer behaviour in Dynamics 365. Supply chain analysts in Frankfurt rely on SAP. Finance in Tokyo swears by Salesforce. While these...
Beyond Sales Pipelines: Leveraging Dynamics 365’s AI-Driven Predictive Analytics for Hyper-Personalised Customer Journeys

Beyond Sales Pipelines: Leveraging Dynamics 365’s AI-Driven Predictive Analytics for Hyper-Personalised Customer Journeys

Feb 25, 2025 | Dynamics 365

Wait, why Dynamics 365? In today’s hyper-competitive market, businesses are no longer judged solely on their ability to close deals but on their capacity to deliver meaningful, personalised experiences at every stage of the customer journey.  Traditional sales...
Benefits of a Microsoft Dynamics Partner: Why Your Business Needs One in 2025

Benefits of a Microsoft Dynamics Partner: Why Your Business Needs One in 2025

Feb 18, 2025 | Dynamics 365, Microsoft Dynamics 365

Ever wondered why some businesses seem to get more out of their Microsoft Dynamics investment than others? The secret often lies in having the right Microsoft Dynamics partner. Let’s explore why partnering with these experts can be a game-changer for your...
Power BI Copilot: The Hidden Impact of Column Sorting on AI-Generated Visualisations

Power BI Copilot: The Hidden Impact of Column Sorting on AI-Generated Visualisations

Jan 27, 2025 | Co-pilot

When working with Power BI’s new Copilot feature, you might notice something unexpected: your AI-generated visualisations aren’t always displaying data in the order you want. This is particularly important when dealing with time-based data like fiscal...
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