At Osmosys, we’ve been part of the technology landscape for over 25 years, witnessing firsthand how digital transformation reshapes the way businesses operate.
The rise of remote work has accelerated this evolution, pushing collaboration tools from nice-to-have to absolute essentials.
As experts in digital transformation, we see how smart digital collaboration is no longer just about connecting people but about empowering teams to work smarter, faster, and more flexibly.
Remote Work Collaboration Tools
Shaping Remote Work and Digital Collaboration Globally
- Embedded Microsoft Teams Chat in Dynamics 365
Service reps and sales teams can chat, share records, and collaborate in real-time without leaving the Dynamics 365 interface, keeping conversations context-rich and organised.
- Customer Support Swarming via Teams
Quickly assemble expert teams across departments to resolve complex customer issues faster by leveraging Teams integration within Dynamics 365 Customer Service.
- Seamless Record Sharing in Teams
Share Dynamics 365 records directly within Teams channels or chats, enabling instant access to relevant data without switching apps.
- Integrated Microsoft 365 Tools
Dynamics 365 integrates with Outlook, SharePoint, OneDrive, and Office 365 Groups to streamline document management, calendar scheduling, and team collaboration.
- Real-Time Data Insights with Embedded Power BI
Teams access live dashboards and analytics embedded in Dynamics 365, empowering data-driven decisions from anywhere.
- Automated Workflows with Power Automate
Automate routine tasks and approvals across Dynamics 365 and Microsoft 365 apps, reducing manual effort and speeding up processes.
- Teams Meetings & Collaboration
Schedule and join Teams meetings directly from Dynamics 365, with the ability to update records and capture notes during calls.
- Microsoft Loop Components for Collaborative Editing
Pull live Dynamics 365 data into Teams or Outlook to co-edit and collaborate in real-time across apps.
- Secure, Scalable Cloud Platform
Dynamics 365’s cloud infrastructure ensures secure access, compliance, and scalability for remote teams worldwide.
Conclusion
Having supported businesses through two and a half decades of digital transformation, Osmosys understands that technology is only as effective as the people using it. The future of work is human-centred, flexible, and powered by intelligent collaboration.
If your organisation is navigating the remote work landscape and looking to harness the right tools for your unique needs, we’re here to help. Let’s build smarter, more connected teams, together.