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Dynamics 365 Ticketing System: A Quick Guide for Customer Service

Dynamics 365 Ticketing System: A Quick Guide for Customer Service

by Prateek | Jan 22, 2025 | Dynamics 365

Today, delivering exceptional customer service isn't just an option – it's a necessity. Microsoft Dynamics 365's ticketing system stands out as a powerful solution that can revolutionise how you handle customer support.  Let’s unfold how to leverage this robust...

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Microsoft Teams Integration in Dynamics 365 Business Central for Enhanced Collaboration

Microsoft Teams Integration in Dynamics 365 Business Central for Enhanced Collaboration

by Prateek | Sep 17, 2024 | Dynamics 365

Effective collaboration is a must and Dynamics 365 Business Central plays a critical role in making it possible for businesses.  As organisations increasingly rely on digital tools to connect their teams and streamline operations, the integration of communication...

Microsoft Dynamics 365 Business Central for Advanced Accounting Operations

Microsoft Dynamics 365 Business Central for Advanced Accounting Operations

by Prateek | Sep 12, 2024 | Dynamics 365

Accounting is one of the key pillars that supports strategic planning and decision-making in an organisation. Microsoft Dynamics 365 Business Central emerges as a transformative solution, revolutionising the approach to accounting and financial management.  Let’s...

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PSA Reporting Tools: Transforming Data into Actionable Insights with Streamlined Analytics

PSA Reporting Tools: Transforming Data into Actionable Insights with Streamlined Analytics

by Prateek | Feb 22, 2024 | Co-pilot, CRM, Dynamics 365, Microsoft Dynamics 365

Is your business data gathering dust in digital corners? Fear not! We're about to embark on a journey that transforms that data into a sparkling compass, guiding your every strategic move. The journey from data collection to leveraging meaningful analytics has become...

From Contact to Connection: Building Strong Client Relationships with Personalised Engagement

From Contact to Connection: Building Strong Client Relationships with Personalised Engagement

by Prateek | Feb 15, 2024 | CRM, Microsoft Dynamics 365

In the complex world of business, the foundation of success is the relationships we build with our clients. We go beyond mere contacts to forge meaningful connections that stand the test of time. This journey from client contact to client connection is where...

The Best of all Centralised Project Management Tools: Conquer Project Chaos

The Best of all Centralised Project Management Tools: Conquer Project Chaos

by Prateek | Feb 13, 2024 | Dynamics 365

Ever feel like your project management tools are spinning out of control? Juggling deadlines, managing resources, and keeping stakeholders happy – it's enough to make any project manager pull their hair out. But what if you could see exactly what's happening in your...

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Canvas Apps: Empowering Low-Code Development

Canvas Apps: Empowering Low-Code Development

by Arnab Bhor | Jul 24, 2023 | Power Apps

 Canvas : In computer science and visualization, a canvas is a container that holds various drawing elements (lines, shapes, text, frames containing other elements, etc.). App : App is an abbreviated form of the word "application." An application is a software...

MS Dynamics 365: Addressing Implementation Challenges

MS Dynamics 365: Addressing Implementation Challenges

by Dinesh M | Jun 22, 2023 | Dynamics 365

Microsoft Dynamics 365 is a powerful suite of business applications that helps organizations with manage various aspects of their operations. While the benefits of implementing MS Dynamics 365 are substantial, it's important to be aware of the challenges that can...

Microsoft Teams Bot Development: A step by step guide

Microsoft Teams Bot Development: A step by step guide

by Sandeep K | Jun 5, 2023 | App Development, Technology

Microsoft Teams is a popular communication and collaboration platform that allows users to chat, share files, and hold virtual meetings. One of the key features of the platform is its ability to integrate with a wide variety of third-party apps and services, including...

Configure SLA in Dynamics 365

Configure SLA in Dynamics 365

by Parth Sharma | May 16, 2023 | Dynamics 365

What exactly are SLAs? SLAs, or Service level Agreements, establish the level of service provided to clients in many businesses. Using SLAs in Dynamics 365 Customer Service, we can define the level of service or support an organization agrees to provide a customer....

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Canvas Apps: Empowering Low-Code Development

Canvas Apps: Empowering Low-Code Development

by Arnab Bhor | Jul 24, 2023 | Power Apps

 Canvas : In computer science and visualization, a canvas is a container that holds various drawing elements (lines, shapes, text, frames containing other elements, etc.). App : App is an abbreviated form of the word "application." An application is a software...

MS Dynamics 365: Addressing Implementation Challenges

MS Dynamics 365: Addressing Implementation Challenges

by Dinesh M | Jun 22, 2023 | Dynamics 365

Microsoft Dynamics 365 is a powerful suite of business applications that helps organizations with manage various aspects of their operations. While the benefits of implementing MS Dynamics 365 are substantial, it's important to be aware of the challenges that can...

Microsoft Teams Bot Development: A step by step guide

Microsoft Teams Bot Development: A step by step guide

by Sandeep K | Jun 5, 2023 | App Development, Technology

Microsoft Teams is a popular communication and collaboration platform that allows users to chat, share files, and hold virtual meetings. One of the key features of the platform is its ability to integrate with a wide variety of third-party apps and services, including...

Configure SLA in Dynamics 365

Configure SLA in Dynamics 365

by Parth Sharma | May 16, 2023 | Dynamics 365

What exactly are SLAs? SLAs, or Service level Agreements, establish the level of service provided to clients in many businesses. Using SLAs in Dynamics 365 Customer Service, we can define the level of service or support an organization agrees to provide a customer....

« Older Entries
Next Entries »

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