Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service
Welcome to our exploration of Dynamics 365 Copilot, an AI-powered assistant integrated into Microsoft Dynamics 365, specifically designed to transform sales and customer service operations. Let’s explore how this tool can help businesses work smarter, not...
Mastering Dynamics 365 Business Central Updates
Before learning about the Business Central Updates; let's unfold why any updates are needed. In the boardroom of modern business, there's a silent killer of productivity: outdated software. Imagine losing a critical contract because your systems couldn't keep up, or...
Power BI Migration: Your Roadmap to Strategic Business Intelligence in 2025
In today's lightning-fast digital world, data isn't just information, it's your most powerful business asset. And as we’re approaching 2025, businesses face a critical choice: evolve with data or get left behind. Microsoft Power BI is your gateway to transformative...
Elevate Your eCommerce Game with Microsoft Dynamics 365 Integration
Integrating a CRM like Dynamics 365 for eCommerce businesses is an absolute necessity. With global retail eCommerce sales projected to reach a staggering $8 trillion by 2027, online retailers face significant opportunities and challenges. Businesses are increasingly...
How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story
Managing customer relationships becomes challenging when relying on outdated technology. Today, we'll examine how an insurance company struggled with this issue and how Osmosys helped them modernize their operations for improved efficiency. Meet the Company Our client...
What’s there for D365 Customer Service in Wave 2?
Microsoft Release Wave 2 updates for D365 Customer Service are packed with features that promise to revolutionise operations. The comprehensive update introduces a suite of innovative features designed to revolutionise service operations and elevate the capabilities...
Microsoft Dynamics 365 Customisation: Why Businesses Should Do It?
Embracing the power of Microsoft Dynamics 365 Customisation has become a game-changer for businesses navigating the complexities of modern operations. Yet, what if there was a way to elevate this already robust solution and tailor it precisely to your unique needs?...
Marketing & Sales Symphony: Orchestrating Alignment and Revenue Growth with CRM Integration
Imagine your business as a grand hall and CRM integration as the conductor of the concert. The marketing team, a vibrant orchestra, paints the atmosphere with brand awareness and lead generation. Meanwhile, the sales team, another talented ensemble, takes over,...
PSA Reporting Tools: Transforming Data into Actionable Insights with Streamlined Analytics
Is your business data gathering dust in digital corners? Fear not! We're about to embark on a journey that transforms that data into a sparkling compass, guiding your every strategic move. The journey from data collection to leveraging meaningful analytics has become...
From Contact to Connection: Building Strong Client Relationships with Personalised Engagement
In the complex world of business, the foundation of success is the relationships we build with our clients. We go beyond mere contacts to forge meaningful connections that stand the test of time. This journey from client contact to client connection is where...
Microsoft Dynamics 365 Customisation: Why Businesses Should Do It?
Embracing the power of Microsoft Dynamics 365 Customisation has become a game-changer for businesses navigating the complexities of modern operations. Yet, what if there was a way to elevate this already robust solution and tailor it precisely to your unique needs?...
Marketing & Sales Symphony: Orchestrating Alignment and Revenue Growth with CRM Integration
Imagine your business as a grand hall and CRM integration as the conductor of the concert. The marketing team, a vibrant orchestra, paints the atmosphere with brand awareness and lead generation. Meanwhile, the sales team, another talented ensemble, takes over,...
PSA Reporting Tools: Transforming Data into Actionable Insights with Streamlined Analytics
Is your business data gathering dust in digital corners? Fear not! We're about to embark on a journey that transforms that data into a sparkling compass, guiding your every strategic move. The journey from data collection to leveraging meaningful analytics has become...
From Contact to Connection: Building Strong Client Relationships with Personalised Engagement
In the complex world of business, the foundation of success is the relationships we build with our clients. We go beyond mere contacts to forge meaningful connections that stand the test of time. This journey from client contact to client connection is where...
App Clips! How Can App Clips Help Your Business Acquire More Customers
Twelve years ago Apple revolutionised the industry with the launch of App Store, and nine years ago Apple came up with a phrase, “There’s an application for that!”. In June 2020 at WWDC, the phrase saw itself getting tweaked: “There’s an App Clip for...
Osmosys locks-in their campus selects during the lockdown
As we complete 2 months of lockdown due to the Covid-19 pandemic, organizations are still adjusting to the “new normal” – work from home, managing teams via online meetings and messaging. It is now inevitable for organizations to alter their business models and...
Osmosys at the forefront of adapting to the “new normal”
On a sunny Monday afternoon in early Feb 2020, my boss and I were having a casual chat on ‘work-life balance’ and we instantly decided that it was time for a ‘break”. We quickly nailed-down on Goa as the best place to go on a quick vacation and enjoy the sandy...
Osmosys launches in the UK
Osmosys Software Solutions Pvt Ltd (India) this week opens a new subsidiary in London, UK. A Microsoft Partner, Osmosys has extensive experience of supporting business and organisations with digital transformation requirements, offering out-of-the-box and bespoke...
Keeping Your Medicines Cool
How Osmosys helped to reduce medicine wastage
Customising the Customer Journey
Using Dynamics 365 in the Retail Sector