Change Management for Continuous Modernization: How to Keep Value Moving After Go-Live
Why change management matters after go-liveModernization is not a finish line in the Microsoft ecosystemFive practices that sustain modernization after launchA simple example: what sustaining momentum looks like in practiceA practical operating model for ongoing...
AI-Powered Customer Service Case Management in Dynamics 365
The landscape of customer service case management has fundamentally shifted. Today's customers expect instant, personalised, and accurate support across multiple channels, whilst businesses demand operational efficiency and measurable ROI. AI-powered customer service...
Smarter Quadrant Charts in Power BI: Unlock Visual Insights with Dynamic, Colourful, Native Charts
In today’s data-driven world, clear and actionable visualisations are essential for informed decision-making. Among the most powerful analytical tools are quadrant charts—graphs that categorise and evaluate entities based on two key metrics. These visuals help...
Unlocking Advanced Insights with Power BI Hybrid Tables Feature
Hybrid Tables in Power BI are designed to address the challenge of handling large datasets that need both fast historical analysis and real-time updates. They combine Import mode, which uses in-memory caches for speed, with DirectQuery mode for live data, making them...
Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service
Welcome to our exploration of Dynamics 365 Copilot, an AI-powered assistant integrated into Microsoft Dynamics 365, specifically designed to transform sales and customer service operations. Let’s explore how this tool can help businesses work smarter, not...
Mastering Manufacturing Reporting with Business Central and Power BI
In the current manufacturing reporting landscape, data-driven decision-making is no longer a luxury—it’s a necessity. One of the most powerful tools in this ecosystem is Power BI, Microsoft’s business intelligence platform, which seamlessly integrates with Business...
Business Central VAT Posting Dates Issue: Step-by-step Solution
Have you been facing issues with Business Central VAT posting dates since the New Year began? You're not alone. Microsoft's recent updates to the VAT setup have caused some unexpected challenges for users returning from their holiday break. Let's dive into what's...
Business Central Update Notifications: How to Add or Remove Email Recipients?
2025 is almost here and staying on top of system updates is crucial for maintaining smooth operations. Microsoft Dynamics 365 BC regularly releases updates that can impact your processes. Here's your comprehensive guide to ensuring the right people receive these...
Dynamics 365 for Holiday Season: Improved Sales and Efficiency for Retailers
Dynamics 365 for holiday season is make-or-break time for retailers. Between Black Friday, Cyber Monday, and the weeks leading up to Christmas, your ability to manage operations, understand customer needs, and deliver exceptional experiences can mean the difference...
Mastering Dynamics 365 Business Central Updates
Before learning about the Business Central Updates; let's unfold why any updates are needed. In the boardroom of modern business, there's a silent killer of productivity: outdated software. Imagine losing a critical contract because your systems couldn't keep up, or...
Business Central VAT Posting Dates Issue: Step-by-step Solution
Have you been facing issues with Business Central VAT posting dates since the New Year began? You're not alone. Microsoft's recent updates to the VAT setup have caused some unexpected challenges for users returning from their holiday break. Let's dive into what's...
Business Central Update Notifications: How to Add or Remove Email Recipients?
2025 is almost here and staying on top of system updates is crucial for maintaining smooth operations. Microsoft Dynamics 365 BC regularly releases updates that can impact your processes. Here's your comprehensive guide to ensuring the right people receive these...
Dynamics 365 for Holiday Season: Improved Sales and Efficiency for Retailers
Dynamics 365 for holiday season is make-or-break time for retailers. Between Black Friday, Cyber Monday, and the weeks leading up to Christmas, your ability to manage operations, understand customer needs, and deliver exceptional experiences can mean the difference...
Mastering Dynamics 365 Business Central Updates
Before learning about the Business Central Updates; let's unfold why any updates are needed. In the boardroom of modern business, there's a silent killer of productivity: outdated software. Imagine losing a critical contract because your systems couldn't keep up, or...
Types Of Power BI License: Which One Is The Best For You?
Power BI License Offered by Microsoft As businesses increasingly rely on data to drive decision-making, the demand for robust analytics tools like Power BI continues to soar. However, selecting the right License is crucial to maximising the benefits of Power BI for...
6 Powerful Power BI Calculations: With Formulas
In the world of business intelligence, extracting actionable insights from data is the ultimate goal. Power BI, Microsoft's dynamic analytics tool, serves as a cornerstone in this endeavour, offering robust capabilities for data analysis and visualisation. Central to...
Customising Dynamics 365: 5 Important Factors to Keep in Mind
Customising Dynamics 365 offers a range of powerful D365 features right out of the box. Yet today, most businesses find it challenging to tailor D365 to their specific needs. Whether it is about tweaking existing functions or integrating with other tools,...
Dynamics 365 Customisation and Configuration Best Practices
Whenever we talk about Dynamics 365 customisation, we're usually referring to making specific tweaks and adjustments to tailor the CRM to a company's unique needs. This might involve writing some custom code or using tools to build additional features. On the other...
Developing Python Flask APIs with Celery and RabbitMQ – A Complete How-to Guide
Introduction In today’s tech driven world, building scalable and efficient web applications is a top priority for developers and businesses alike. Python, with its versatility and power, has gained immense popularity in multiple fields of development, including the...
Top 8 Microsoft Dynamics 365 Customisations that are Beyond Basics
Imagine Microsoft Dynamics 365 as a high-performance sports car—powerful yet missing that personalised touch. However, just like customising a sports car to match your driving style, you can do Dynamics 365 customisation with tailor-made features that align precisely...