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How Osmosys Revolutionised Sales Analytics for a Market Research Leader?

How Osmosys Revolutionised Sales Analytics for a Market Research Leader?

by Prateek | Apr 28, 2025 | Case Study

In an era where data drives decisions, businesses that fail to harness real-time insights risk falling behind. For a leading US-based market research firm, outdated systems and fragmented data were stifling growth—until Osmosys stepped in. This case study explores how...

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Dynamics 365 Ticketing System: A Quick Guide for Customer Service

Dynamics 365 Ticketing System: A Quick Guide for Customer Service

by Prateek | Jan 22, 2025 | Dynamics 365

Today, delivering exceptional customer service isn't just an option – it's a necessity. Microsoft Dynamics 365's ticketing system stands out as a powerful solution that can revolutionise how you handle customer support.  Let’s unfold how to leverage this robust...

Microsoft Fabric: Your Complete Guide to Getting Started in 2025

Microsoft Fabric: Your Complete Guide to Getting Started in 2025

by Prateek | Jan 20, 2025 | Microsoft Fabric

Microsoft Fabric is transforming how organisations handle their data analytics. Think of it as your all-in-one platform that brings together Power BI, Azure Data Factory, and Azure Synapse. Instead of juggling multiple tools, you get everything in one place. Dinesh...

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Modernise Forms in Dynamics 365 Customer Engagement Easily with Power A

Modernise Forms in Dynamics 365 Customer Engagement Easily with Power A

by Prateek | Oct 29, 2024 | Dynamics 365

Ensuring to modernise forms in Dynamics 365 Customer Engagement will be crucial for organisational success within the next two to three months as 2025 will begin. Power Apps offers powerful tools to modernise these forms, enhancing user experience and productivity....

How to Manage Storage Capacity In D365 Business Central Efficiently?

How to Manage Storage Capacity In D365 Business Central Efficiently?

by Prateek | Oct 25, 2024 | Dynamics 365

Managing storage capacity for efficient data management is crucial for businesses of all sizes. However, as your business grows, so does your data, potentially leading to storage capacity issues.  Microsoft Dynamics 365 Business Central, a comprehensive business...

Efficient Project Management in Business Central: Insights from D365 Experts

Efficient Project Management in Business Central: Insights from D365 Experts

by Prateek | Oct 21, 2024 | Dynamics 365

2025 is almost here and effective project management is still the need of the hour for many businesses. With extensive experience in Microsoft Dynamics 365 Business Central, we witnessed firsthand how this powerful tool can revolutionise project management...

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Upgrade Efficiently from Dynamics NAV to Dynamics 365 Business Central: A Complete Guide

Upgrade Efficiently from Dynamics NAV to Dynamics 365 Business Central: A Complete Guide

by Prateek | Jul 22, 2024 | Dynamics 365

Dynamics 365 Business Central is the current evolution of NAV, designed to meet the needs of modern businesses. It offers cloud-based flexibility, improved security, and many new features that could boost your operations significantly. Navigating the Journey from NAV...

Leveraging Power Automate for Simplified Lead Routing based on Custom Logic in D365

by Prateek | Jul 5, 2024 | Uncategorized

In today's sales environment, efficient lead routing can make or break your company's success. For businesses using Microsoft Dynamics CRM, specifically D365, managing and distributing leads effectively is crucial for maximising conversion rates and driving revenue...

How Does Microsoft Sharepoint Work?

by Prateek | Jun 19, 2024 | Uncategorized

Whether you’re a small business owner, a project manager, or part of a larger enterprise, understanding how SharePoint works can significantly boost your team’s productivity and communication. In this blog, we’ll explore the ins and outs of SharePoint, focusing on its...

Automate Resource Management with Teams, Planner, and Dynamics 365 Project Service

Automate Resource Management with Teams, Planner, and Dynamics 365 Project Service

by Prateek | May 20, 2024 | CRM, Dynamics 365

In the modern business world, getting projects done efficiently is key to success. However, managing projects can be a complex endeavour, often involving multiple stakeholders, intricate tasks, and dynamic timelines.  Microsoft has a powerful suite of tools that work...

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Upgrade Efficiently from Dynamics NAV to Dynamics 365 Business Central: A Complete Guide

Upgrade Efficiently from Dynamics NAV to Dynamics 365 Business Central: A Complete Guide

by Prateek | Jul 22, 2024 | Dynamics 365

Dynamics 365 Business Central is the current evolution of NAV, designed to meet the needs of modern businesses. It offers cloud-based flexibility, improved security, and many new features that could boost your operations significantly. Navigating the Journey from NAV...

Leveraging Power Automate for Simplified Lead Routing based on Custom Logic in D365

by Prateek | Jul 5, 2024 | Uncategorized

In today's sales environment, efficient lead routing can make or break your company's success. For businesses using Microsoft Dynamics CRM, specifically D365, managing and distributing leads effectively is crucial for maximising conversion rates and driving revenue...

How Does Microsoft Sharepoint Work?

by Prateek | Jun 19, 2024 | Uncategorized

Whether you’re a small business owner, a project manager, or part of a larger enterprise, understanding how SharePoint works can significantly boost your team’s productivity and communication. In this blog, we’ll explore the ins and outs of SharePoint, focusing on its...

Automate Resource Management with Teams, Planner, and Dynamics 365 Project Service

Automate Resource Management with Teams, Planner, and Dynamics 365 Project Service

by Prateek | May 20, 2024 | CRM, Dynamics 365

In the modern business world, getting projects done efficiently is key to success. However, managing projects can be a complex endeavour, often involving multiple stakeholders, intricate tasks, and dynamic timelines.  Microsoft has a powerful suite of tools that work...

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Power of AI-Driven Customer Data Analysis in CRM: Ignite Your Business Growth & Redefine Industry Standards

Power of AI-Driven Customer Data Analysis in CRM: Ignite Your Business Growth & Redefine Industry Standards

by mounika | Dec 11, 2023 | AI

AI utilizes advanced algorithms and predictive analytics to process vast amounts of customer data, leading to valuable insights and enhanced personalization. By leveraging AI, companies can now uncover hidden patterns and trends that were previously inaccessible in...

The Great Evolution of Customer Relationship Management: Integration of AI

The Great Evolution of Customer Relationship Management: Integration of AI

by Prateek | Dec 5, 2023 | AI

Tracing the evolution of CRM is like watching a seed grow into a tree, with AI being the sunlight spurring its rapid growth.  Remember when Customer Relationship Management (CRM) systems were merely digital rolodexes, holding client information without deeper...

Navigating Success: Powering Executive Decisions with Unparalleled AI and CRM Automation

Navigating Success: Powering Executive Decisions with Unparalleled AI and CRM Automation

by mounika | Nov 27, 2023 | CRM, General

In the dynamic realm of business, staying competitive is imperative. In today's digital age, mastering the game-changing potential of artificial intelligence (AI) is a necessity. AI is revolutionizing customer relationship management (CRM), particularly in the realm...

Unlocking Superior Marketing ROI with Microsoft Dynamics 365 Marketing

Unlocking Superior Marketing ROI with Microsoft Dynamics 365 Marketing

by Prateek | Oct 30, 2023 | Dynamics 365

Marketing isn’t just about intuition anymore. It's about insights. It's about looking at the vast sea of data, diving into it, exploring it, and drawing meaningful, actionable conclusions. In this regard, Microsoft embodies a philosophy - “unlike traditional CRMs that...

Maximise Your Business Goals With Microsoft Dynamics 365 Sales

Maximise Your Business Goals With Microsoft Dynamics 365 Sales

by Prateek | Oct 18, 2023 | CRM, Dynamics 365

In today's business landscape, optimising sales strategies is paramount. And having a cutting-edge CRM tool is equally significant. In this regard, Microsoft Dynamics 365 Sales represents the nexus of advanced technology and modern business processes. To navigate such...

Diving Deep into the World of CRM: Microsoft Dynamics 365 Overview

Diving Deep into the World of CRM: Microsoft Dynamics 365 Overview

by Prateek | Oct 9, 2023 | Dynamics 365

In an era where efficiency and value are highly essential, businesses seek ways to deliver more in less time. Imagine Dynamics 365, a platform where modular, prebuilt applications seamlessly integrate, allowing your teams to quickly augment solutions and accelerate...

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