Aug 22, 2024 | Co-pilot, Dynamics 365
Microsoft Release Wave 2 updates for D365 Customer Service are packed with features that promise to revolutionise operations. The comprehensive update introduces a suite of innovative features designed to revolutionise service operations and elevate the capabilities...
Aug 21, 2024 | Dynamics 365
Microsoft Dynamics 365 Customer Service enhances customer engagement through intelligent forecasting. This CRM solution streamlines resource allocation, helping businesses deliver exceptional service for organisational success. The Importance of Customer Service...
Jul 22, 2024 | Dynamics 365
Dynamics 365 Business Central is the current evolution of NAV, designed to meet the needs of modern businesses. It offers cloud-based flexibility, improved security, and many new features that could boost your operations significantly. Navigating the Journey from NAV...
May 20, 2024 | CRM, Dynamics 365
In the modern business world, getting projects done efficiently is key to success. However, managing projects can be a complex endeavour, often involving multiple stakeholders, intricate tasks, and dynamic timelines. Microsoft has a powerful suite of tools that work...
Apr 22, 2024 | CRM, Dynamics 365
Customising Dynamics 365 offers a range of powerful D365 features right out of the box. Yet today, most businesses find it challenging to tailor D365 to their specific needs. Whether it is about tweaking existing functions or integrating with other tools,...
Apr 8, 2024 | CRM, Dynamics 365
Whenever we talk about Dynamics 365 customisation, we’re usually referring to making specific tweaks and adjustments to tailor the CRM to a company’s unique needs. This might involve writing some custom code or using tools to build additional features. On...