AI in CRM: Agentic AI and Governance in Dynamics 365
Have you ever wished your CRM could anticipate what your customers need before you do? Imagine if it could schedule follow-ups, prepare proposals and even resolve simple queries while you slept. That future isn’t sci-fi anymore – it’s the next wave of AI in CRM,...
Accelerate Growth and ROI with Dynamics 365 for Startups
As a startup, your ability to scale efficiently while maintaining agility is critical. Microsoft Dynamics 365 for startups, especially with its 2025 Release Wave 1 updates, offers a powerful suite of AI-driven tools to automate processes, enhance customer engagement,...
Microsoft Dynamics 365 Business Central Reimplementation: When and Why to Start Fresh
Sometimes, upgrading your existing D365 BC system isn’t enough, and that's why Business Central Reimplementation becomes essential. In the last two decades, we’ve seen how businesses evolve, and how their technology needs to evolve with them. That’s when...
Exploring the Power of Dynamics 365 Copilot for Sales and Customer Service
Welcome to our exploration of Dynamics 365 Copilot, an AI-powered assistant integrated into Microsoft Dynamics 365, specifically designed to transform sales and customer service operations. Let’s explore how this tool can help businesses work smarter, not...
Mastering Manufacturing Reporting with Business Central and Power BI
In the current manufacturing reporting landscape, data-driven decision-making is no longer a luxury—it’s a necessity. One of the most powerful tools in this ecosystem is Power BI, Microsoft’s business intelligence platform, which seamlessly integrates with Business...
How Data Mesh in Fabric Transform Dynamics 365 into an Enterprise-Wide Single Source of Truth?
We’re sailing through the third month of 2025 and here enterprises seem to be facing a paradox. While data is hailed as the "new oil," many organisations struggle with fragmented, siloed systems that obscure insights and hinder decision-making. Enter Data Mesh—a...
Real-Time Intelligence in Microsoft Fabric – A Revolution in Real-Time Data Processing
Waiting hours or days to analyse data isn't just inefficient today – it's a competitive disadvantage and that's where Microsoft Fabric comes into action. While traditional business intelligence tools excel at historical analysis, they often fall short when it comes to...
Power BI Copilot: The Hidden Impact of Column Sorting on AI-Generated Visualisations
When working with Power BI's new Copilot feature, you might notice something unexpected: your AI-generated visualisations aren't always displaying data in the order you want. This is particularly important when dealing with time-based data like fiscal years, months,...
Dynamics 365 Ticketing System: A Quick Guide for Customer Service
Today, delivering exceptional customer service isn't just an option – it's a necessity. Microsoft Dynamics 365's ticketing system stands out as a powerful solution that can revolutionise how you handle customer support. Let’s unfold how to leverage this robust...
Microsoft Fabric: Your Complete Guide to Getting Started in 2025
Microsoft Fabric is transforming how organisations handle their data analytics. Think of it as your all-in-one platform that brings together Power BI, Azure Data Factory, and Azure Synapse. Instead of juggling multiple tools, you get everything in one place. Dinesh...
Real-Time Intelligence in Microsoft Fabric – A Revolution in Real-Time Data Processing
Waiting hours or days to analyse data isn't just inefficient today – it's a competitive disadvantage and that's where Microsoft Fabric comes into action. While traditional business intelligence tools excel at historical analysis, they often fall short when it comes to...
Power BI Copilot: The Hidden Impact of Column Sorting on AI-Generated Visualisations
When working with Power BI's new Copilot feature, you might notice something unexpected: your AI-generated visualisations aren't always displaying data in the order you want. This is particularly important when dealing with time-based data like fiscal years, months,...
Dynamics 365 Ticketing System: A Quick Guide for Customer Service
Today, delivering exceptional customer service isn't just an option – it's a necessity. Microsoft Dynamics 365's ticketing system stands out as a powerful solution that can revolutionise how you handle customer support. Let’s unfold how to leverage this robust...
Microsoft Fabric: Your Complete Guide to Getting Started in 2025
Microsoft Fabric is transforming how organisations handle their data analytics. Think of it as your all-in-one platform that brings together Power BI, Azure Data Factory, and Azure Synapse. Instead of juggling multiple tools, you get everything in one place. Dinesh...
Efficient Project Management in Business Central: Insights from D365 Experts
2025 is almost here and effective project management is still the need of the hour for many businesses. With extensive experience in Microsoft Dynamics 365 Business Central, we witnessed firsthand how this powerful tool can revolutionise project management...
4 Comprehensive Benefits of Microsoft Project Operations for Service Businesses
Microsoft Project Operations has been a game-changer for service businesses lately. If you're in consulting, engineering, or any kind of professional services, you know how crucial good project management is. It's not just about keeping clients happy; it's about...
Project Management in Dynamics 365 Business Central: Skyrocket Efficiency Today
After spending years in the industry helping businesses transform their project management processes, our team at Osmosys has seen firsthand how the right tools can make or break a project's success. Today, we want to share our practical insights on leveraging...
How to Integrate Power BI in Dynamics 365 Dashboard Efficiently?
This article explores the process to integrate Power BI in Dynamics 365 in 5 easy steps. Microsoft Dynamics 365’s integration capabilities with other products of the Microsoft ecosystem are perhaps a strong suit. Power BI appears to be one of the comprehensive...
Avail Special Discount in Microsoft Dynamics 365 Business Central and Save 10% Extra
Are you looking for a discount in Microsoft Dynamics 365 Business Central? Now is the perfect time to take advantage of an exciting opportunity! Until June 30, 2025, businesses around the globe can claim a 10% discount on their annual subscription to Dynamics...
Microsoft Teams Integration in Dynamics 365 Business Central for Enhanced Collaboration
Effective collaboration is a must and Dynamics 365 Business Central plays a critical role in making it possible for businesses. As organisations increasingly rely on digital tools to connect their teams and streamline operations, the integration of communication...