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AI-Powered Customer Service Case Management in Dynamics 365

AI-Powered Customer Service Case Management in Dynamics 365

by mounika | Oct 14, 2025 | Dynamics 365

The landscape of customer service case management has fundamentally shifted. Today's customers expect instant, personalised, and accurate support across multiple channels, whilst businesses demand operational efficiency and measurable ROI. AI-powered customer service...

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Dynamics 365 for Holiday Season: Improved Sales and Efficiency for Retailers

Dynamics 365 for Holiday Season: Improved Sales and Efficiency for Retailers

by Osmosys Software solutions | Dec 23, 2024 | Dynamics 365

Dynamics 365 for holiday season is make-or-break time for retailers. Between Black Friday, Cyber Monday, and the weeks leading up to Christmas, your ability to manage operations, understand customer needs, and deliver exceptional experiences can mean the difference...

Mastering Dynamics 365 Business Central Updates

Mastering Dynamics 365 Business Central Updates

by Osmosys Software solutions | Dec 16, 2024 | Dynamics 365

Before learning about the Business Central Updates; let's unfold why any updates are needed. In the boardroom of modern business, there's a silent killer of productivity: outdated software. Imagine losing a critical contract because your systems couldn't keep up, or...

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Developing Python Flask APIs with Celery and RabbitMQ – A Complete How-to Guide

Developing Python Flask APIs with Celery and RabbitMQ – A Complete How-to Guide

by mounika | Apr 1, 2024 | Web Development

Introduction In today’s tech driven world, building scalable and efficient web applications is a top priority for developers and businesses alike. Python, with its versatility and power, has gained immense popularity in multiple fields of development, including the...

Top 8 Microsoft Dynamics 365 Customisations that are Beyond Basics

Top 8 Microsoft Dynamics 365 Customisations that are Beyond Basics

by Osmosys Software solutions | Mar 21, 2024 | Dynamics 365, Microsoft Dynamics 365

Imagine Microsoft Dynamics 365 as a high-performance sports car—powerful yet missing that personalised touch. However, just like customising a sports car to match your driving style, you can do Dynamics 365 customisation with tailor-made features that align precisely...

Top 5 Tips for Customising Microsoft Dynamics 365

Top 5 Tips for Customising Microsoft Dynamics 365

by Osmosys Software solutions | Mar 18, 2024 | Dynamics 365, CRM, Microsoft Dynamics 365

Microsoft Dynamics 365 is like a supercharged tool for any business. But to really make Microsoft Dynamics 365 work like a charm for your business, you need to customise it. Customisation means tweaking it to fit exactly what your business needs.  This blog is...

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Securing Docker Containers: Lessons Learned from a Data Loss Incident

Securing Docker Containers: Lessons Learned from a Data Loss Incident

by mounika | Apr 12, 2023 | DevOps, Technology

Introduction We had set up MongoDB as a Docker container for a project and hosted it on our infrastructure server. We chose to use a Docker container for ease of deployment and management. However, one morning, we discovered that the MongoDB data was gone, prompting...

Backup and Restore of Docker Volumes: A Step-by-Step Guide

Backup and Restore of Docker Volumes: A Step-by-Step Guide

by Vishnu K | Apr 3, 2023 | DevOps, Technology

As more and more developers turn to Docker to streamline their development processes, it becomes increasingly important to understand how to take backup and restore a volume in Docker. In this article, we'll explore the pain areas around volume backup and restoration,...

Forecast365

Forecast365

by Osmosys Software solutions | Sep 20, 2020 | Forecast365

OverviewAn add-on which would forecast the data based on the pre-defined parameters set. This would be used for reporting purpose, so that companies can predict/analyze what kind of impacts it can have on their business continuity. This is specifically aimed at sales...

RecruitTalent365

RecruitTalent365

by Osmosys Software solutions | Sep 20, 2020 | Recruittalent365

OVERVIEW The process of recruiting requires a significant amount of time. Creating job descriptions, vetting resumes, scheduling interviews require a meticulous attention to detail. RecruitTalent365 add-on for Dynamics aims at automating the HR process in an...

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Securing Docker Containers: Lessons Learned from a Data Loss Incident

Securing Docker Containers: Lessons Learned from a Data Loss Incident

by mounika | Apr 12, 2023 | DevOps, Technology

Introduction We had set up MongoDB as a Docker container for a project and hosted it on our infrastructure server. We chose to use a Docker container for ease of deployment and management. However, one morning, we discovered that the MongoDB data was gone, prompting...

Backup and Restore of Docker Volumes: A Step-by-Step Guide

Backup and Restore of Docker Volumes: A Step-by-Step Guide

by Vishnu K | Apr 3, 2023 | DevOps, Technology

As more and more developers turn to Docker to streamline their development processes, it becomes increasingly important to understand how to take backup and restore a volume in Docker. In this article, we'll explore the pain areas around volume backup and restoration,...

Forecast365

Forecast365

by Osmosys Software solutions | Sep 20, 2020 | Forecast365

OverviewAn add-on which would forecast the data based on the pre-defined parameters set. This would be used for reporting purpose, so that companies can predict/analyze what kind of impacts it can have on their business continuity. This is specifically aimed at sales...

RecruitTalent365

RecruitTalent365

by Osmosys Software solutions | Sep 20, 2020 | Recruittalent365

OVERVIEW The process of recruiting requires a significant amount of time. Creating job descriptions, vetting resumes, scheduling interviews require a meticulous attention to detail. RecruitTalent365 add-on for Dynamics aims at automating the HR process in an...

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Next Entries »

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