Benefits of a Microsoft Dynamics Partner: Why Your Business Needs One in 2025
Ever wondered why some businesses seem to get more out of their Microsoft Dynamics investment than others? The secret often lies in having the right Microsoft Dynamics partner. Let's explore why partnering with these experts can be a game-changer for your business....
How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story
Managing customer relationships becomes challenging when relying on outdated technology. Today, we'll examine how an insurance company struggled with this issue and how Osmosys helped them modernize their operations for improved efficiency. Meet the Company Our client...
What’s there for D365 Customer Service in Wave 2?
Microsoft Release Wave 2 updates for D365 Customer Service are packed with features that promise to revolutionise operations. The comprehensive update introduces a suite of innovative features designed to revolutionise service operations and elevate the capabilities...
6 Ways How AI is Unlocking Powerful Customer Insights
Do you know who your customers are? Do you know what compels customers to buy your goods or use your services? Do you know how many customers are unhappy and looking at competitors or alternatives? In what way are you going to keep them? Customer insight is essential...
Predictive Analytics in CRM: How To Help Your CRM Software Speak Your Customer’s Language
Customer relationship management (CRM) software is essential for managing interactions with customers and prospects. Integrating artificial intelligence (AI) capabilities like predictive analytics can take CRM to the next level. AI predictive analytics utilizes...
10 Revolutionary Ways AI Powered CRM: Efficiency and Personalisation
By 2025, Gartner predicts that over 85% of customer interactions will be managed without a human. That means generative AI will interact with customers and solve their issues. This statistic underlines the transformative power of artificial intelligence (AI) in...
The Genius CRM
Putting Student Data at your Fingertips
There’s No Place Like Home
How we Enabled Corporate Housing Providers in the US
Why Should You Customise Your CRM – Now!
Bringing in new customers while keeping your existing ones attentive is essential for sustained business success and growth. Securing a prominent market share and marketing great products or services is only half the battle. A lot of companies use Customer...
Empower your sales team by combining Microsoft Dynamics CRM with Microsoft Teams
Microsoft Dynamics CRM has helped many of us to transform the way we work, while selling smarter to our customers. It’s helped to streamline the entire sales process, driving a higher number of qualified leads and opportunities thanks to it having the potential to...
The Genius CRM
Putting Student Data at your Fingertips
There’s No Place Like Home
How we Enabled Corporate Housing Providers in the US
Why Should You Customise Your CRM – Now!
Bringing in new customers while keeping your existing ones attentive is essential for sustained business success and growth. Securing a prominent market share and marketing great products or services is only half the battle. A lot of companies use Customer...
Empower your sales team by combining Microsoft Dynamics CRM with Microsoft Teams
Microsoft Dynamics CRM has helped many of us to transform the way we work, while selling smarter to our customers. It’s helped to streamline the entire sales process, driving a higher number of qualified leads and opportunities thanks to it having the potential to...
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