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Dynamics 365 Ticketing System: A Quick Guide for Customer Service

Dynamics 365 Ticketing System: A Quick Guide for Customer Service

by Prateek | Jan 22, 2025 | Dynamics 365

Today, delivering exceptional customer service isn't just an option – it's a necessity. Microsoft Dynamics 365's ticketing system stands out as a powerful solution that can revolutionise how you handle customer support.  Let’s unfold how to leverage this robust...

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Elevate Your eCommerce Game with Microsoft Dynamics 365 Integration

Elevate Your eCommerce Game with Microsoft Dynamics 365 Integration

by Prateek | Sep 3, 2024 | Dynamics 365, Microsoft Dynamics 365

Integrating a CRM like Dynamics 365 for eCommerce businesses is an absolute necessity. With global retail eCommerce sales projected to reach a staggering $8 trillion by 2027, online retailers face significant opportunities and challenges.  Businesses are increasingly...

How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story

How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story

by Prateek | Aug 28, 2024 | CRM, Dynamics 365, Microsoft Dynamics 365

Managing customer relationships becomes challenging when relying on outdated technology. Today, we'll examine how an insurance company struggled with this issue and how Osmosys helped them modernize their operations for improved efficiency. Meet the Company Our client...

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Streamlining Operations: How Easily PSA Tools Addresses The Common Consulting Firm Challenges

Streamlining Operations: How Easily PSA Tools Addresses The Common Consulting Firm Challenges

by Prateek | Jan 22, 2024 | CRM, Dynamics 365

In the world of consulting, staying ahead means embracing digital transformation. With the ever-evolving business landscape, consulting firms face an array of challenges, from managing complex projects and diverse client expectations to ensuring efficient resource...

Dynamics 365 for Professional Services: Level Up Industrial Practices

Dynamics 365 for Professional Services: Level Up Industrial Practices

by Prateek | Jan 11, 2024 | Dynamics 365

As we’re stepping into the initial period of 2024, the professional services industry is undergoing significant transformations, driven by evolving technologies and changing market dynamics. As per reports, the industry grew from $6.023 trillion in 2022 to $6.382...

AI in CRM: How Drastically AI is going to Transform the CRM Landscape in 2024?

AI in CRM: How Drastically AI is going to Transform the CRM Landscape in 2024?

by Prateek | Jan 8, 2024 | AI

Imagine a world where understanding each customer's unique needs and preferences isn't just a dream but a daily reality for businesses. As dawn breaks in 2024, this world is not a figment of imagination but a tangible reality, thanks to the revolutionary impact of...

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Securing Docker Containers: Lessons Learned from a Data Loss Incident

Securing Docker Containers: Lessons Learned from a Data Loss Incident

by mounika | Apr 12, 2023 | DevOps, Technology

Introduction We had set up MongoDB as a Docker container for a project and hosted it on our infrastructure server. We chose to use a Docker container for ease of deployment and management. However, one morning, we discovered that the MongoDB data was gone, prompting...

Backup and Restore of Docker Volumes: A Step-by-Step Guide

Backup and Restore of Docker Volumes: A Step-by-Step Guide

by Vishnu K | Apr 3, 2023 | DevOps, Technology

As more and more developers turn to Docker to streamline their development processes, it becomes increasingly important to understand how to take backup and restore a volume in Docker. In this article, we'll explore the pain areas around volume backup and restoration,...

Forecast365

Forecast365

by Osmosys Software solutions | Sep 20, 2020 | Forecast365

OverviewAn add-on which would forecast the data based on the pre-defined parameters set. This would be used for reporting purpose, so that companies can predict/analyze what kind of impacts it can have on their business continuity. This is specifically aimed at sales...

RecruitTalent365

RecruitTalent365

by Osmosys Software solutions | Sep 20, 2020 | Recruittalent365

OVERVIEW The process of recruiting requires a significant amount of time. Creating job descriptions, vetting resumes, scheduling interviews require a meticulous attention to detail. RecruitTalent365 add-on for Dynamics aims at automating the HR process in an...

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Securing Docker Containers: Lessons Learned from a Data Loss Incident

Securing Docker Containers: Lessons Learned from a Data Loss Incident

by mounika | Apr 12, 2023 | DevOps, Technology

Introduction We had set up MongoDB as a Docker container for a project and hosted it on our infrastructure server. We chose to use a Docker container for ease of deployment and management. However, one morning, we discovered that the MongoDB data was gone, prompting...

Backup and Restore of Docker Volumes: A Step-by-Step Guide

Backup and Restore of Docker Volumes: A Step-by-Step Guide

by Vishnu K | Apr 3, 2023 | DevOps, Technology

As more and more developers turn to Docker to streamline their development processes, it becomes increasingly important to understand how to take backup and restore a volume in Docker. In this article, we'll explore the pain areas around volume backup and restoration,...

Forecast365

Forecast365

by Osmosys Software solutions | Sep 20, 2020 | Forecast365

OverviewAn add-on which would forecast the data based on the pre-defined parameters set. This would be used for reporting purpose, so that companies can predict/analyze what kind of impacts it can have on their business continuity. This is specifically aimed at sales...

RecruitTalent365

RecruitTalent365

by Osmosys Software solutions | Sep 20, 2020 | Recruittalent365

OVERVIEW The process of recruiting requires a significant amount of time. Creating job descriptions, vetting resumes, scheduling interviews require a meticulous attention to detail. RecruitTalent365 add-on for Dynamics aims at automating the HR process in an...

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