• Microsoft Solutions
    • Dynamic 365
      • Sales
      • Marketing
      • Customer Service
    • Power Platform
      • Power BI
      • Power Automate
      • Power Apps
      • Power Virtual Agent
    • App Source
      • TicketDesk365
  • Services
    • Managed Services
    • AI-ML
  • Industries
    • Financial Services
    • Not-For-Profit
    • Healthcare
    • Public Safety and National Security
    • Telecoms
    • Retail and Consumer Goods
    • Manufacturing
    • Other Industries
  • Resources
    • Case Studies
    • Blog
    • Events & Webinars
  • Company
    • About
    • Contact
    • Request a Demo
Beyond Sales Pipelines: Leveraging Dynamics 365’s AI-Driven Predictive Analytics for Hyper-Personalised Customer Journeys

Beyond Sales Pipelines: Leveraging Dynamics 365’s AI-Driven Predictive Analytics for Hyper-Personalised Customer Journeys

by Prateek | Feb 25, 2025 | Dynamics 365

Wait, why Dynamics 365? In today’s hyper-competitive market, businesses are no longer judged solely on their ability to close deals but on their capacity to deliver meaningful, personalised experiences at every stage of the customer journey.  Traditional sales...

« Older Entries
Next Entries »
Microsoft Dynamics GP is retiring: What’s next big thing for the users?

Microsoft Dynamics GP is retiring: What’s next big thing for the users?

by Prateek | Nov 6, 2024 | Microsoft Dynamics 365

Worried about Microsoft Dynamics GP going away? We get it - it's a big deal. Microsoft recently announced they're ending support for Dynamics GP in September 2029. It is part of their bigger push to move everything to the cloud. This might sound concerning if you're...

Modernise Forms in Dynamics 365 Customer Engagement Easily with Power A

Modernise Forms in Dynamics 365 Customer Engagement Easily with Power A

by Prateek | Oct 29, 2024 | Dynamics 365

Ensuring to modernise forms in Dynamics 365 Customer Engagement will be crucial for organisational success within the next two to three months as 2025 will begin. Power Apps offers powerful tools to modernise these forms, enhancing user experience and productivity....

« Older Entries
Next Entries »

Microsoft Sharepoint: Essential Requirements of Software

by Prateek | May 20, 2024 | Uncategorized

Run Microsoft Sharepoint Efficiently! Welcome to the “Awesome Osmo Guide” designed to help you understand which software is necessary to run SharePoint efficiently.  Whether you’re a business owner aiming to streamline your operations or an IT professional tasked...

Types Of Power BI License: Which One Is The Best For You?

Types Of Power BI License: Which One Is The Best For You?

by Prateek | May 15, 2024 | Power BI

Power BI License Offered by Microsoft As businesses increasingly rely on data to drive decision-making, the demand for robust analytics tools like Power BI continues to soar. However, selecting the right License is crucial to maximising the benefits of Power BI for...

6 Powerful Power BI Calculations: With Formulas

6 Powerful Power BI Calculations: With Formulas

by Prateek | May 6, 2024 | Uncategorized

In the world of business intelligence, extracting actionable insights from data is the ultimate goal. Power BI, Microsoft's dynamic analytics tool, serves as a cornerstone in this endeavour, offering robust capabilities for data analysis and visualisation. Central to...

« Older Entries
Next Entries »
The Power-Packed Guide to AI-Enabled Customer Segmentation with Dynamics 365

The Power-Packed Guide to AI-Enabled Customer Segmentation with Dynamics 365

by mounika | Dec 27, 2023 | AI

Customer segmentation is the process of grouping customers into specific subsets based on common characteristics such as demographics, interests, needs, or behaviors. The goal is to target each segment effectively and optimize the customer experience. With the rise of...

Personalising Customer Engagement in 2024: How AI in CRM is Introducing and Shaping the Future

Personalising Customer Engagement in 2024: How AI in CRM is Introducing and Shaping the Future

by Prateek | Dec 21, 2023 | AI

Sarah, a small business owner, recently stepped into the world of AI-powered CRM. Initially overwhelmed by the complexity, she soon found herself surprised by the transformation it brought to her customer interactions.  Today, CRM systems are pivotal in nurturing...

6 Ways How AI is Unlocking Powerful Customer Insights

6 Ways How AI is Unlocking Powerful Customer Insights

by Prateek | Dec 19, 2023 | AI

Do you know who your customers are? Do you know what compels customers to buy your goods or use your services? Do you know how many customers are unhappy and looking at competitors or alternatives? In what way are you going to keep them? Customer insight is essential...

Predictive Analytics in CRM: How To Help Your CRM Software Speak Your Customer’s Language

Predictive Analytics in CRM: How To Help Your CRM Software Speak Your Customer’s Language

by mounika | Dec 18, 2023 | CRM

Customer relationship management (CRM) software is essential for managing interactions with customers and prospects. Integrating artificial intelligence (AI) capabilities like predictive analytics can take CRM to the next level. AI predictive analytics utilizes...

« Older Entries
Next Entries »
The Power-Packed Guide to AI-Enabled Customer Segmentation with Dynamics 365

The Power-Packed Guide to AI-Enabled Customer Segmentation with Dynamics 365

by mounika | Dec 27, 2023 | AI

Customer segmentation is the process of grouping customers into specific subsets based on common characteristics such as demographics, interests, needs, or behaviors. The goal is to target each segment effectively and optimize the customer experience. With the rise of...

Personalising Customer Engagement in 2024: How AI in CRM is Introducing and Shaping the Future

Personalising Customer Engagement in 2024: How AI in CRM is Introducing and Shaping the Future

by Prateek | Dec 21, 2023 | AI

Sarah, a small business owner, recently stepped into the world of AI-powered CRM. Initially overwhelmed by the complexity, she soon found herself surprised by the transformation it brought to her customer interactions.  Today, CRM systems are pivotal in nurturing...

6 Ways How AI is Unlocking Powerful Customer Insights

6 Ways How AI is Unlocking Powerful Customer Insights

by Prateek | Dec 19, 2023 | AI

Do you know who your customers are? Do you know what compels customers to buy your goods or use your services? Do you know how many customers are unhappy and looking at competitors or alternatives? In what way are you going to keep them? Customer insight is essential...

Predictive Analytics in CRM: How To Help Your CRM Software Speak Your Customer’s Language

Predictive Analytics in CRM: How To Help Your CRM Software Speak Your Customer’s Language

by mounika | Dec 18, 2023 | CRM

Customer relationship management (CRM) software is essential for managing interactions with customers and prospects. Integrating artificial intelligence (AI) capabilities like predictive analytics can take CRM to the next level. AI predictive analytics utilizes...

« Older Entries
Next Entries »

Template_Post

by Osmosys Software solutions | Oct 17, 2019 | Uncategorized

Another Post

Another Post

by Osmosys Software solutions | Oct 17, 2019 | Uncategorized

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more...

Test Post

by Osmosys Software solutions | Oct 17, 2019 | Uncategorized

ansfaskjfaksjnfafbqewhfbgsanvbsjd

Hello world!

by Osmosys Software solutions | Sep 24, 2019 | Uncategorized

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

Next Entries »
  • Follow
  • Follow
  • Follow
  • Follow
  • Follow

Contact

9 Appold Street
London, England, EC2A 2AP
United Kingdom
sales.uk@osmosys.co
+44 (0) 20 3151 4830

Quick Links

Home

About

Services

Industries

Resources

Contact us

Connect with us

  • Follow
  • Follow
  • Follow
  • Follow
  • Follow

Contact

9 Appold Street
London, England, EC2A 2AP
United Kingdom
sales.uk@osmosys.co
+44 (0) 20 3151 4830

Quick Links

Home

About

Services

Industries

Resources

Contact us

Connect with us

  • Follow
  • Follow
  • Follow
  • Follow
  • Follow

Quick Links

Home

About

Services

Industries

Resources

Contact us

Contact

New Broad Street London, EC2M 1NH, United Kingdom

sales.uk@osmosys.co

+44 (0) 20 3151 4830

Connect with us

Copyright ©2025 Osmosys Software Solutions | All Rights reserved

Website Terms of Use | Privacy & Cookie Policy