Dynamics
365 for Sales
Empower your sales terms to manage their customer relations to drive revenue effectively.
Transformative Influence of Sales D365 on Your Business
Dynamics 365 for sales, often abbreviated as D365 Sales, is a comprehensive customer relationship management (CRM) software solution developed by Microsoft. It is designed to help businesses manage their sales processes, improve customer engagement and drive revenue growth
Osmosys has been a pioneer in implementing D365 for many of our clients in UK and Europe regions. We have helped more than 50 businesses of all sizes and industries streamline their sales processes, improve their customer engagement, gain insights from data and leverage the power of the Microsoft ecosystem.

30%
Increase in sales productivity

20%
Reduction in sales cycles

25%
Reduction in costs
Why Osmosys?
Dedicated pool of highly skilled consultants that have experience building solutions around D365
Development services that are tailored to meet specific business needs and requirements
Subject matter experts that help with technical consulting to create process roadmaps
Facilitate migrations to on-demand infrastructure services like AWS, Azure
Fast tracking project planning to focus on process distribution across onsite and offshore to deliver maximum ROI
Streamline and improve efficiency with an SLA-driven focus to support, maintain and improve application
Learn More About D365
Copilot in the Real World: Adopting AI-First Strategies That Deliver Results
A large UK government experiment reported that Microsoft...
AI Governance Checklist for Dynamics 365 + Power Platform
From copilots to agents: guardrails you can ship without...
Digital Transformation in Marketing for 2026: Threads, Bluesky & Employee-Generated Content
Marketing teams are walking into 2026 with two realities...
Omnichannel and Conversational AI to Meet Customers Where They Are
Think about the last time you contacted a company. You...
IoT-Enabled Dynamics CRM & Real-Time Intelligence: From Data Streams to Decisions
Have you ever lost a customer because your support team...
Copilot in the Real World: Adopting AI-First Strategies That Deliver Results
A large UK government experiment reported that Microsoft 365 Copilot users saved time on everyday tasks and reported improvements in work quality—at a scale that looks a lot like the complexity many enterprises deal with.A separate Microsoft customer story described...
AI Governance Checklist for Dynamics 365 + Power Platform
From copilots to agents: guardrails you can ship without freezing delivery Picture this. Your sales lead asks for an AI agent that follows up on every inbound lead.Your service head wants Copilot to summarize cases and suggest next actions.Your ops team wants flows...
Digital Transformation in Marketing for 2026: Threads, Bluesky & Employee-Generated Content
Marketing teams are walking into 2026 with two realities at once: audiences are splitting across more platforms, and budgets are being asked to do more with less. That’s exactly why digital transformation in marketing can’t just mean “adding new tools.” It means...
Omnichannel and Conversational AI to Meet Customers Where They Are
Think about the last time you contacted a company. You probably didn’t start with “I will call them.” You opened a chat, replied to an email thread, sent a WhatsApp message, or dropped a DM on social media. Customers move between channels without thinking. The gap...
IoT-Enabled Dynamics CRM & Real-Time Intelligence: From Data Streams to Decisions
Have you ever lost a customer because your support team didn’t know a machine was about to fail? Or because no one saw a temperature spike in your cold-storage facility? As devices become smarter, your Dynamics CRM must become smarter too. Analysts expect that most...
AI in CRM: Agentic AI and Governance in Dynamics 365
Have you ever wished your CRM could anticipate what your customers need before you do? Imagine if it could schedule follow-ups, prepare proposals and even resolve simple queries while you slept. That future isn’t sci-fi anymore – it’s the next wave of AI in CRM,...
Direct Lake and Import in Power BI: The Future of Scalable Data Modelling
The ability to combine Direct Lake and Import in Power BI marks one of the most significant transformations in data modelling within Microsoft Fabric. This hybrid approach combines the performance efficiency of Import Mode with the scalability and near-real-time...
AI-Powered Customer Service Case Management in Dynamics 365
The landscape of customer service case management has fundamentally shifted. Today's customers expect instant, personalised, and accurate support across multiple channels, whilst businesses demand operational efficiency and measurable ROI. AI-powered customer service...
Smarter Quadrant Charts in Power BI: Unlock Visual Insights with Dynamic, Colourful, Native Charts
In today’s data-driven world, clear and actionable visualisations are essential for informed decision-making. Among the most powerful analytical tools are quadrant charts—graphs that categorise and evaluate entities based on two key metrics. These visuals help...
AI Agents in Dynamics 365: Your New AI-Powered Teammates
The business landscape is shifting faster than ever, and the companies that thrive are those that embrace intelligent automation. Microsoft's latest innovation—AI agents in Dynamics 365—isn't just another technology update. These autonomous digital teammates are...
Power of Dynamics 365
Microsoft Dynamics 365 (D365) is a suite of cloud-based business applications developed by Microsoft. It encompasses a wide rage of applications that cater to various aspects of business operations, from customer relationship management (CRM) and enterprise resource planning (ERP) to marketing, finance, human resources and more.
D365 provides a comprehensive suite of business applications that helps organizations customize their business processes to streamline their operations, improve efficiency and drive growth. These applications offer integration with Microsoft ecosystem leverages AI and analytics and proves scalability and flexibility in a cloud-based environment.
TESTIMONIALS
“TalonPro has been working with Osmosys for more than 8 years. During that time, we have built a US based industry specific business software application from the ground up. Osmosys team is a true partner in design, development, enhancement and support. Throughout our partnership, the team has always responded well within allotted time frames and continues to upgrade and improve the knowledge base and processing efforts.For above reasons and many more, I am happy to support Osmosys and recommend them for any project of any size.”
“I’ve had the pleasure to work with Osmosys, helping me develop a web application with both a user-friendly front-end, as well as a back-end involving automatic data collection and analysis. Communication is key, and our daily contact has kept me well informed throughout all stages of the project, with every decision being discussed and documented.Osmosys ability at adapting to the changing needs and scope of the project as well as their attention to detail, has provided me with a high-quality product. I can highly recommend their services.”
“Team Osmosys always did the right thing for our product and been there for all our needs. As I have said many times, my experiences working with your team continue to be excellent and I am very pleased to have found a software development company I can count on for our software needs.”
Let’s Start Your Project
As Microsoft Gold Partner with +125 strong experts, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to your business for the short and long-term.

















