AI in CRM: Agentic AI and Governance in Dynamics 365
Have you ever wished your CRM could anticipate what your customers need before you do? Imagine if it could schedule follow-ups, prepare proposals...
Direct Lake and Import in Power BI: The Future of Scalable Data Modelling
The ability to combine Direct Lake and Import in Power BI marks one of the most significant transformations in data modelling within Microsoft...
AI-Powered Customer Service Case Management in Dynamics 365
The landscape of customer service case management has fundamentally shifted. Today's customers expect instant, personalised, and accurate support...
AI in CRM: Agentic AI and Governance in Dynamics 365
Have you ever wished your CRM could anticipate what your customers need before you do? Imagine if it could schedule follow-ups, prepare proposals...
Direct Lake and Import in Power BI: The Future of Scalable Data Modelling
The ability to combine Direct Lake and Import in Power BI marks one of the most significant transformations in data modelling within Microsoft...
AI-Powered Customer Service Case Management in Dynamics 365
The landscape of customer service case management has fundamentally shifted. Today's customers expect instant, personalised, and accurate support...