company-resources - OSMOSYS Canada

IoT-Enabled Dynamics CRM & Real-Time Intelligence: From Data Streams to Decisions

by Shivani Sharma | December 10, 2025 | Dynamics 365 | 0 Comments

Have you ever lost a customer because your support team didn’t know a machine was about to fail? Or because no one saw a temperature spike in your...

How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story

How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story

by Osmosys Software solutions | Aug 28, 2024 | CRM, Dynamics 365, Microsoft Dynamics 365 | 0 Comments

Managing customer relationships becomes challenging when relying on outdated technology. Today, we'll examine how an insurance company struggled...

What’s there for D365 Customer Service in Wave 2?

What’s there for D365 Customer Service in Wave 2?

by Osmosys Software solutions | Aug 22, 2024 | Co-pilot, Dynamics 365 | 0 Comments

Microsoft Release Wave 2 updates for D365 Customer Service are packed with features that promise to revolutionise operations. The comprehensive...

Boost Efficiency: Harnessing the Power of Dynamics 365 Customer Service Forecasting

Boost Efficiency: Harnessing the Power of Dynamics 365 Customer Service Forecasting

by Osmosys Software solutions | Aug 21, 2024 | Dynamics 365 | 0 Comments

Microsoft Dynamics 365 Customer Service enhances customer engagement through intelligent forecasting. This CRM solution streamlines resource...

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How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story

How We Fixed a Messy CRM for Insurance Major: A Tech Makeover Story

by Osmosys Software solutions | Aug 28, 2024 | CRM, Dynamics 365, Microsoft Dynamics 365 | 0 Comments

Managing customer relationships becomes challenging when relying on outdated technology. Today, we'll examine how an insurance company struggled...

What’s there for D365 Customer Service in Wave 2?

What’s there for D365 Customer Service in Wave 2?

by Osmosys Software solutions | Aug 22, 2024 | Co-pilot, Dynamics 365 | 0 Comments

Microsoft Release Wave 2 updates for D365 Customer Service are packed with features that promise to revolutionise operations. The comprehensive...

Boost Efficiency: Harnessing the Power of Dynamics 365 Customer Service Forecasting

Boost Efficiency: Harnessing the Power of Dynamics 365 Customer Service Forecasting

by Osmosys Software solutions | Aug 21, 2024 | Dynamics 365 | 0 Comments

Microsoft Dynamics 365 Customer Service enhances customer engagement through intelligent forecasting. This CRM solution streamlines resource...

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